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IBM Junior IT Administrator - 24/7 shift in Wroclaw, Poland


We build phenomenal products that our customers rely on so it's important they are running at their best. As a Systems Management Specialist, you will work with the latest software to keep moving business forward. Whether it's our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.

Your Role and Responsibilities


IBM Client Innovation Center employs IT professionals across all sectors. This site is fast becoming a 'Centre of Excellence' in key areas of the global technology industry. Few places offer as many opportunities to gain knowledge in your field, to work in a stimulating environment and rewards for outstanding performance as IBM. IBM can provide the perfect setting for your career and freedom to enjoy a rich personal life.

We are looking for candidates ready to take challenges and willing to learn or finding their way in the IT world.

As Junior IT Administrator your main tasks will include:

  • Provide Technical Support for global customers and partners

  • 1-level support (controlling and monitoring) for an IT infrastructure

  • Support Backup and Recovery software platforms (TSM, NBU, VSR and other legacy platforms)

  • administrative tasks and cooperation with 2-level support

  • ensuring SLAs set with clients

  • Proactive solve issues with backups and restores

Take a look what we require:

  • good knowledge of English language

  • basic knowledge of IT in general: computer hardware, networking, Linux, Windows

  • basic knowledge about backups

  • basic computer literacy - you can learn the rest on the job

  • willing to work 24/7 - 8h shifts

  • basic knowledge of ITIL pratice

  • open mind and good communication skills

  • initiative and self - reliance during tasks handling

  • willingness to learn and to develop in the IT area

See what can you feel certain about:

  • Multisport card

  • Private health care

  • Life insurance package

  • Discount system for IBMers

  • Free language courses

  • Wide range of beneficial packages for parents and children

  • Sports activities (eg. Yoga@IBM) & Team Events

Required Technical and Professional Expertise

  • Basic computer literacy and IT knowledge about computer hardware, networking, Linux, Windows and about backups

  • English at at least B2 level

  • Willingness to learn and develop in IT area

Preferred Technical and Professional Expertise

Previous experience in IT would be a plus.

About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.

As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.

Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.

We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what's next.

Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.