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IBM ServiceNow HRSD Architect in Washington, District Of Columbia


As an IBM Application Architect, you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.

Your Role and Responsibilities

Critical workforce and technology trends are driving significant changes in the way that users interact with HR systems. Workforces increasingly expect better, more personalized user experiences and Human Capital (HC) organizations need integrated HR ecosystems that generate data-driven HR outcomes. IBM is at the center of innovations that are transforming HC organizations and the experiences of their customers.

  • In this exciting opportunity as a ServiceNow HRSD Architect, you will be at the forefront of creating innovative solutions for organizations throughout the Federal government and DoD.

  • You will partner with strategy, functional, technical, and UX experts to architect, design, and lead ServiceNow HRSD implementations that address the key needs of HC organizations and their workforces.

  • You will also demonstrate thought leadership by developing strategic initiatives, creating innovation roadmaps, and partnering with government executives to help them address their needs.

  • Architect and design ServiceNow HRSD solutions for clients and customers (40% )

  • Lead technical teams in the implementation and operations of HRSD solutions (40%)

  • Engage with executive stakeholders to establish strategic roadmaps and provide thought leadership (10%)

  • Develop business cases and contribute to business development opportunities (10%)

Required Technical and Professional Expertise

  • Architect and design ServiceNow HRSD solutions

  • Experience leading implementations of ServiceNow HRSD solutions

  • Experience engaging with client stakeholders and customers to determine solution requirements and improvements

  • Experience engaging with client executives to generate roadmaps and recommendations

  • Experience creating roadmaps for technical offering growth and innovation

  • Understanding and designing integrations and interfaces with other systems

  • Understanding and designing data models

  • Excellent customer relationship management skills.

Preferred Technical and Professional Expertise

  • ServiceNow HRSD Certification

  • Understanding of other ServiceNow products

  • Understanding of other HR technologies (PeopleSoft HCM, Cornerstone On Demand, etc.)

  • Experience with Federal agencies, their requirements, and their workflows

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

US Citizenship Required.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.