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IBM Salesforce Commerce Cloud Architect - Bluewolf in Washington, District Of Columbia


We are Bluewolf, an IBM company. We help organizations come up with simple solutions to their customer experience problems through customization across the entire Salesforce platform. We promote a company culture that thrives on collaboration, encourages creativity and empowers our employees to drive change. We’re experiencing tremendous growth and are looking to add a sharp Architect to our award-winning team.

The Commerce Cloud Architect is responsible for owning the overall design of ecommerce systems as well as recommending best practice solutions based on clients’ business needs. The architect translates business requirements into the architecture for that solution and describes it through architecture and design artifacts, which the rest of the development team then uses to implement the solution. An architect understands the business and technical complexities of the project and validates the correct resources and approach for the project during the pre-sales engagement as well as during project delivery.

The architect is often the development team leader. As such, they are often expected to provide motivation and guidance to the entire development team during the systems development life cycle. The architect must ensure buy-in from the development team, so that the team is motivated to match the detailed design of the solution to the higher-level architecture.

Architects play an important role in ensuring that the solution architecture aligns with the roadmaps established by the enterprise architecture, and that it adheres to the enterprise architecture principles. Solution architects are both a consumer and contributor to enterprise architecture collateral. Often, the patterns and guidance solution architects develop becomes reusable in a broader enterprise architecture context.

Your Role and Responsibilities

  • Translate business requirements/user stories into a practical, scalable solution that leverages the functionality and best practices of the commerce platform

  • Lead onsite client workshops to share Bluewolf’s framework, best practices, and case studies

  • Understand the technical depth of the project and validate the correct resources for the project

  • Promotes best practice-driven solutions and integrated applications to reduce costs and improve adoption

  • Writes solution documentation and specifications jointly with the technical architect to create a consensus-based, scalable, adaptable enterprise solution in sync with client needs and strategies

  • Supports practice development initiatives, training, and internal thought leadership

  • Work with clients to shape commerce system design and strategy and define and scope projects to address specific needs

  • Provide subject matter expertise to internal teams during sales and delivery processes

  • Keep up-to-date on latest industry trends and research to share with clients, drive practice development, training, and thought leadership, and develop best practices

Required Technical and Professional Expertise

  • Demonstrated ability to distill business requirements into solution architecture and system design across commerce, marketing and sales systems

  • Ability to see how the parts of the system interact with the whole

  • Strong knowledge of business modeling and process documentation

  • 4-6 years of experience in commerce, technology, and/or consulting

  • At least 3 years of hands-on experience with Salesforce Commerce Cloud, including familiarity with Site Readiness Assessments

  • Understanding of broader marketing and commerce ecosystem, data models, and common integration points

  • Ability to lead and facilitate workshops, technical and functional requirements gathering, and design sessions

  • Ability to work independently and as part of a project team

  • Excellent oral and written communication skills in explaining complex technical issues to business users

  • Willingness to travel up to 50%

Preferred Technical and Professional Expertise

  • None

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

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Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

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IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.