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IBM Test Manager in Toronto, Ontario


At IBM, our Project Managers excel by leading and coordinating a project team's overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities

As a Test Manager (Test Specialist, Test Management); you will use your consulting and quality engineering expertise in the planning, design, management, execution and reporting of tests - using appropriate testing tools and techniques - to ensure that the systems under test (new and amended) conform to exacting standards. Why? So, they will perform as specified, with any interface, to meet clients' business goals. You will deliver on that promise with exceptional testing strategies, test plans, test cases, test reports and quality metrics.

In this position, you will primarily apply your technical and test management skills; specifically in the Payments domain, in an internal or external customer services and implementation environment.

At IBM, progress is our passion. Join us.


At the outset of the project, and in collaboration with the other stakeholders, devise the test strategy; test objectives and test plans

Responsible for leading, supporting, and guiding IT testing projects to realize ambitious business targets

Provide strategic direction to ensure that the project is supporting the client's vision, goals and objectives

Experience developing positive and effective relationships at all levels including business, vendors, executives, management, sponsors, and team members

Be well versed in the structures, processes, and procedures to manage project delivery

Understand the practical application of quality metrics to report on the health and progress of the project

Ensure that test quality standards are followed via regular reviews. Instate accountability within the stakeholders and suppliers

Understand the various methods for delivery and ensure that the most appropriate procedures are being utilized to achieve success

You are well versed with Industry standards, testing certifications and can drive the efforts to bring the project into conformance with such standards by facilitating the development, implementation and adherence of testing department standards in partnership with other test team leadership

You understand and can track complex project costs together with wider costs of administering the project

Develop the plan of bringing together the information on priorities, dependencies, impacts, projects, resources, timescales, monitoring and control

Responsible for planning the test activities and delivering the test project on time and within budget while meeting all quality objectives

You will guide and monitor the analysis, design, implementation and execution of the test cases, test procedures and test suites in IBM's Collaborative Lifecycle Management suite

You can effectively communicate and coordinate between the offshore team and client.

Other responsibilities include development of the Master Test Plan and other Detailed Test Plans all the way to obtaining sign-off from stakeholders; building the team; leading people, and managing the relationships with other teams on the project.

Required Technical and Professional Expertise

This specialization is usually performed by senior test practitioner with experience in leading large test teams. You will have relevant experience of 8-10 years in the IT Quality Engineering with at least 5 years in a testing leadership role.

You will 5+ years in the financial services industry and 2+ years experience in the domain of Payments Testing (i.e. SWIFT, FED, EDI, Interac, Cheque Processing, etc.). Having a specific knowledge of Cheque Processing is a definite asset.

Additional skills required:

  • Consulting skills where you have demonstrated written and oral communication skills, with proven experience in relationship management, conflict resolution and the ability to orient a message to the value needs of an audience

  • Demonstrated Outstanding communication skills required, including the ability to effectively lead meetings, facilitate solutions, motivate the development team, and create effective documentation

  • Ability to build a Program Test Strategy, with demonstrated experience in the development and signoff of the test strategies for the solution and coordinating all test activities within the project. Ability to work smoothly and successfully with people of varied experience, skill levels

  • Ability to perform Test planning, test execution coordination, and project planning

  • Test tool frameworks (experience in planning, requirements, test preparation, test execution and defects management)

  • Experience working in various test phases such as system test, integration test and acceptance test

  • Experience in leading large test teams

  • Experience in planning and leading a team executing manual and automated tests

  • Experience translating client requirements into formal agreements and plans to culminate in client acceptance of results, while meeting business objectives

Preferred Technical and Professional Expertise

You will have relevant experience of 8-10 years in the IT testing environment with at least 5 years in a testing leadership role. ‚Äč

Must have the ability to work in Canada without sponsorship.

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

This role requires you to be fully vaccinated against COVID-19 prior to your start date. Full vaccination refers to receiving dosage of COVID-19 vaccines that provide full protection in accordance with Canada Public Health and WHO guidance (full series of a 2 dose vaccine plus 14 days or a one dose vaccine plus 14 days from the last dose). Proof of vaccination status will be required. Booster vaccination requirements may be required. If you are unable to be vaccinated due to medical or religious reasons, we offer accommodations in accordance with applicable law.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.