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IBM Client Technical Leader in Toronto, Canada


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Location for this role: Montreal, QC.

The Client Technical Leader (CTL) is a customer facing technical leadership role dedicated to IBM's most strategic clients. Client Technical Leaders create and maintain proven, trusted technical advisor relationships at all levels within the client's organization to assist customers in the understanding, design and deployment of innovative solutions that address complex business problems.

As a strategic and systems thinker, and business influencer, the CTL will thoroughly interpret business requirements and translate those into technology architecture decisions. CTLs employ contemporary approaches like Agile Methodology and Design Thinking to conduct rigorous solution design and ensure the solutions we propose integrate seamlessly into the client’s IT environment. The CTL will also optimize the IBM portfolio during solution design to drive multi-brand business solutions. CTLs drive the clients innovation agenda by leveraging IBM Research, engaging in POCs and First-Of-A-Kind projects, and will have an entrepreneurial mindset to lead IBM Garage teams to co-create with their client.

Key Attributes

  • Proven ability to identify, articulate and proactively advance a compelling, industry focused solution to the client that showcases the technical solution and value proposition.

  • Demonstrated ability to find and build relationships with senior technology executives at the client (e.g., CIO/CTO), key decision makers (e.g., Line of Business Executives) and influencers on their teams

  • Successful track record in effectively working with and leveraging cross-functional technical resources to define creative solutions and the path to advance on client’s complex strategic initiatives.

  • In-depth, technical business development, sales and/or consultant experience in leading technical projects from design through implementation

  • Demonstrated hands-on technology skills in Cloud, Data, Analytics and AI technologies

  • Demonstrated collaboration and negotiation skills.

  • Demonstrated interpersonal and communication (oral and written) skills at all levels of an organization

  • Driven and self-motivated with an entrepreneurial spirit and a commitment to excellence in everything they do.

Required Technical and Professional Expertise

  • Must be bilingual in French and English

  • At least 5 years’ experience developing solution requirements and winning key architectural decisions at clients

  • Technical sales experience in Transportation industry preferred

  • At least 5 years’ experience designing, architecting, and implementing solutions

  • At least 2 years’ experience leading architectural direction and cross-brand selling

  • Ability to build and maintain strong, trust-based business relationships with peers and customers

Preferred Technical and Professional Expertise

  • At least 5 years’ experience in Enterprise Technical Sales

  • Bachelor's Degree in Information Technology

  • At least 5 years’ experience leading architectural direction and cross-brand selling

About Business Unit

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.