At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
The Technology Consulting & Implementation Services (TC&IS) Seller focus on advising and implementing solutions that lead our clients through digital disruptions within their business by applying broad and up to date technical expertise and business acumen in an enterprise solution sales environment. Responsibilities include leading product and solution briefings for clients and prospects at all levels of the organization, regularly advising the client on enterprise transformation in face to face and virtual settings, gathering detailed client requirements, understand client key success factor, decision process and proposing effective technical solutions.
Primary Job Responsibilities
Apply deep domain, technology, and/or industry expertise, consulting techniques & cognitive approach to analyze issues, create and implement innovative solutions.
Advising client on how to make strategic choices and decisions.
As the lead technical member of the sales team, collect, validate and vet with customer the deal-specific technical, functional, and non-functional requirements
Develop non-binding indicative estimate (NBIE) solution proposals to include cost cases, draft deployment timelines, technical/operational dependencies, draft architectures
Apply technical and competitive insights specific in key market technology to optimize sales opportunities (also understand how to engineer solutions for leading hybrid cloud technologies, 5G & next generation network, cloud migration)
Perform/execute client-facing meetings, RFP oral presentations, quarterly business reviews at client sites, and conduct hands-on solution / demonstrations
Advise/write the technical elements of RFP responses, contracts and Statements of Work (SOWs) with respect to the applicable technical scope, integration points, and architectural ramifications
Develop and maintain client relationships as trusted advisor and thought leader
Cultivate and maintain relationships with business, channel and alliance partners
Achieve and maintain appropriate technical certifications in leading market technologies for advice, migrate, build on Cloud Platforms and/or key infrastructure technologies including Cloud, Network, Compute, Storage and Virtualization.
Required client-related sales travel up to 25-50% (post COVID-19) -- during COVID-19 pandemic, execute meetings effectively from home via Webex
Minimum of 5-10 years' experience in the IT industry
Minimum 3 years of Sales Engineering / solution design experience in client-facing meetings, performing technical aspects of RFP oral presentations, participating in quarterly business reviews at client sites
Experience leading in validating, vetting with customer the deal-specific technical, functional, and non-functional requirements
Experience in articulating technology options to clients, capturing & prioritizing complex requirements, resolving conflicting requirements, and obtaining client buy in on assumptions made to fill gaps in critical requirements.
Experience developing technical solution proposals, including cost estimates, draft deployment timelines, technical/operational dependencies
Strong understanding of the client infrastructure technology, client IT environment, client decision process and buying behavior.
Existing technical certification key market IT infrastructure technologies such as(but no limited) : AWS, Azure, Cisco, Juniper, Open Source, ServiceNow, Vmware.
Additional knowledge or experience in the focal areas of IT and/or cloud technology strategy, architecture, service management and/or resiliency is preferred.
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.
As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.
Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.
We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what's next.
Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.
Your Life @ IBMWhat matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.