IBM Jobs

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

IBM Corporate Social Responsibility (CSR) is in search of a seasoned Content Manager with a distinctive blend of creativity, curiosity, and innovative thinking for its academic initiatives. This role is pivotal in strategically developing, curating, and overseeing the delivery of educational content that is at the forefront of technological advancements, essential workplace competencies, and the dynamic requirements of individuals seeking to upskill or reskill.

The ideal candidate will possess a profound grasp of market trends, the principles of educational pedagogy tailored to adult learners, and the current academic credentialing ecosystem. This knowledge will enable them to craft and refine content that equips learners with market-recognized skills and qualifications.

The responsibilities of this position extend into leveraging deep-seated skills and comprehensive experience in Learning & Development (L&D), including but not limited to, theories of adult learning, strategies for workforce development, design of digital learning ecosystems, execution of global learning programs, data-driven content enhancement, as well as collaboration and knowledge management. Through these competencies, the candidate will play a crucial role in fostering exceptional learning academic experiences on the platform, thereby contributing significantly to the achievement of global learner outcomes.

Key Job Responsibilities include:

Stakeholder Management:

• Develop strong relationships with IBM Business Units, CSR managers and SkillsBuild geo-implementation teams to support IBM's Skill's pledge (https://www.ibm.com/skills/2030/) by delivering geo-relevant content on IBM SkillsBuild;

• Establish relationships with cross-functional internal content development organizations to deliver on the SkillsBuild content strategy which also showcases IBM's technology stackBuild relationships with CSR, geo and partner; communication teams to support effective marketing of the content and overall storytelling of the program impact.

Academic Frameworks and Labor Market Alignment:

• Strategically develop and manage curricula in support of IBM's strategic imperatives, informed by academic frameworks and aligned with labor market demands, preparing students for the workforce of tomorrow.

External Vendor Management:

• Oversee the selection and management of external vendors and content providers to ensure high-quality, relevant, and up-to-date educational materials are developed. This includes facilitating design sessions, ensuring deliverables meet specified standards, and maintaining productive relationships.

Workforce Preparation Strategy:

• Embed career readiness and skills-first methodologies into curriculum design to align with the competencies and credentials demanded by employers.

Faculty Development and Support:

• Generate T3 materials and implementation playbooks for faculty, facilitating effective curriculum delivery that meets industry and workforce requirements.

Student-Centric Learning Innovation:

• Ensure learning offerings not only comply with academic standards but also equip students with essential career skills.

Industry and Academic Collaboration:

• Establish and maintain partnerships with industry and academic entities to keep educational offerings aligned with current and future labor market trends, this includes but not limited to advisory councils, faculty workgroups, employer roundtables.

Feedback-Driven Continuous Improvement:

• Employ feedback mechanisms from all stakeholders to continually refine educational content, aligning it with workforce development objectives.

Diversity, Equity, and Inclusion Advocacy:

Champion DEI in educational practices, making sure all students have equitable access to workforce opportunities.

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Required Technical and Professional Expertise

Education:

• Bachelor's or master's degree in a relevant field, such as Education, Educational Technology, Business Administration, or similar, with an emphasis on workforce development and external vendor management.

Experience :

• Minimum of 5 years in academic content development, including significant experience in managing external vendors and partnerships.

Vendor Management Skills:

• Demonstrated ability in selecting, negotiating with, and managing external content providers to meet educational goals.

Strategic Planning and Execution:

• Capability to develop and execute global strategies that align educational content with both academic and workforce readiness goals.

Stakeholder Engagement:

• Excellent skills in working with faculty, industry partners, and external vendors to foster collaboration and achieve curriculum objectives.

Innovation and Adaptability:

• A commitment to adopting innovative educational technologies and methodologies, adapting content to meet evolving labor market trends.

Communication:

• Strong written and verbal communication skills for effectively managing relationships with vendors, partners, and internal stakeholders, ensuring alignment with educational and workforce development goals.

• Advanced/ fluent English;

• Please submit your resume in English.

Preferred Technical and Professional Expertise

• Expertise in managing external vendors and partners in the content development process, ensuring quality and relevance of educational materials;

• Deep understanding of the interplay between academic education and labor market demands, with a focus on preparing students for future careers;

• Proven track record of integrating career readiness into academic curricula globally;

• Strong analytical skills to assess educational content against industry trends and labor market needs;

• Advanced degree in Education, Workforce Development, or related fields, emphasizing curriculum development and external partnership management.

About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

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Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.