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Your Role and Responsibilities
Do you have a solid track record in sales and passion for working with Financial Services clients? Then read on… IBM Global Business Services is hiring an Client Solution Executive with subject matter expertise in Anti-money laundering business process outsourcing.
You will have responsibility for creating strategies and sales plans to achieve pipeline/revenue objectives with innovative and evolving anti money laundering business process solutions. Along with bringing thought-leadership and an understanding of the financial services client business challenges, you will work with practice executives, clients and IBM staff to develop and deliver solutions – especially in the area of cognitive process transformation solutions for anti-money laundering business processes.
You have a deep understanding for the know your customer and anti money laundering business systems and processes
You have first-hand understanding and experience with Robotic Process Automation (RPA), Cognitive solutions, Business Process understanding of the AML Process and offshoring experience
You understand the business performance indicators associated with the know your customer and alert triage processes
You have a successful track record selling to the “C” suite or have been a C suite executive.
You have a deep understanding of the current laws and regulations associated with the AML process
You understand business, regulatory and accounting complexities associated with outsourcing
Speak one language other than English, Fluent Spanish a definite plus
Serve as a member of the Cognitive Process Services (CPS) leadership team, contributing to refine business process outsourcing propositions, practice and offering development
Understand client needs, industry trends and develop winning proposals, applying IBM’s Cognitive Process Services capabilities
Build client relationships and a business pipeline of AML business process outsourcing opportunities globally
Maintain business controls for pipeline reporting and signings/revenue forecasting
Achieve personal signings, revenue and utilization objectives, in alignment with practice objectives
Support sales efforts of the practice
Establish and manage trusted advisor client relationships
Monitor and control delivery excellence associated with large scale process services contract
Contribute to thought leadership and point of view materials aligned with select domain
Up to 75% travel
Required Technical and Professional Expertise
Knowledge of BPO Experience in first-hand understanding and experience with Robotic Process Automation (RPA), Cognitive solutions, Business Process Modeling and offshoring
5 years experience in driving successful revenue generating and selling BPO solutions (ideally in a wider customer experience/cost take out transformation)
5 years of experience in business performance indicators
5 years of successful track record in selling to the "C" suite or have been a C suite executive with an understanding of anti money laundering business process
5 years of experience in developing and effectively communicating business cases for productivity and automation programs
Preferred Technical and Professional Expertise
10 years experience in consulting selling skills in financial services
Some experience of Robotic Process Automation solutions
3 years of experience in first-hand understanding and experience with Robotic Process Automation (RPA), Cognitive solutions, Business Process Modeling and offshoring
7 years of experience in driving successful revenue generating and selling of BPO solutions (ideally in a wider customer experience/cost take out transformation)
7 years of experience in business performance indicators associated with financial services processes including sales processes (both enterprise and consumer)
7 years of successful track record in selling to the "C" suite or have been a former C suite executive who understands the AML requirements from a business or regulatory perspective
10 years of experience in developing and effectively communicating business cases for productivity and automation programs
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
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For additional information about location requirements, please discuss with the recruiter following submission of your application.
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