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IBM Open Source Services Technical Leader in Container and Configuration in South Bank, United Kingdom


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

IBM Open Source support Container & Config Management Team are seeking an Open Source Services Technical Leader in Container and Configuration.

IBM Open Source support Container & Config Management Team focuses on System Management and Platform component community projects. The team works with IBM’s clients driving resolution of technical issues.

The technical leaders interact with the Open Source Communities on behalf of clients. The team is collaborative, caring and respectful of work life balance. As a technical leader you will have opportunities to help define the direction of the team and services.

As a Open Source Services Technical Leader in Container and Configuration you will;

o Act as technical resource and point of escalation for team members.

o Engage in identifying and resolving complex problems relating to installation, update, configuration, operations or performance.

o Develop and implement solutions and processes.

o Advocate for and assist the Open Source community (via support forums/mailing lists and proposing code changes for bug fixes or enhancements)

o Review client’s architecture and design plans

o Present knowledge via articles, blogs and conference presentations.

Required Technical and Professional Expertise

o Bachelor's Degree (or equivalent experience)

o Proven experience in a support, development, engineering, or testing role

o High Proficiency in multiple OSS products and technologies (Docker, Kubernetes, Ceph, GlusterFS, Elasticsearch, OpenLDAP, FreeIPA, Ansible, Chef, Puppet).

o Excellent interpersonal, presentation and communication skills

o Excellent critical thinking and analytical skills

o Eagerness to learn and expand technical competencies daily

o Flexible with change

Preferred Technical and Professional Expertise

o Proficiency in multiple OSS products and technologies (Helm, OpenStack Orchestration (Heat), OpenStack Bare Metal Provisioning (Ironic), OpenStack Neutron, OpenStack Compute (Nova), Istio, OpenStack Block Storage (Cinder), OpenStack Swift, Apache ZooKeeper, Relax-and-Recover (ReaR), Kibana, Logstash, FluentD, Wireshark, Apache Solr,Go, Python).

o Participation in one or more Open Source Community Projects (via support forums, mailing list, community or code contribution).

o Cloud integration experience very desirable

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.