Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!
Your Role and Responsibilities
As a Threat Management Client Technical Specialist , you are responsible for designing and developing customer's Security Analytics, Security Operations, Automation and Response strategy based on IBM Product portfolio. This includes working as a team member with client personnel to identify functional and non-functional requirements and subsequently working with, or in some instances leading, others in the identification, justification and design of the proposed security solution including specific product requirements, solution design, demos including custom POC and POT. The position requires knowledge across at least SIEM, Security Analytics, SOAR, Threat Hunting.
Demonstrate understanding of client requirements regarding enterprise security policy and standards, and how IBM solutions will meet the requirements.
Have experience in technical solution design / architecture for security solutions, including product sizing, and technical and quality assurance processes.
Be capable of presenting and articulating the differentiated value of IBM Security solutions compared to competitors in the market.
Have experience as an individual contributor and team leader successfully executing PoTs / PoCs and extensive demonstrations in complex and competitive sales situations.
Understand, and be able to articulate to clients, deployment processes and best practices to lower deployment risk and accelerate time to value.
Show evidence of working cohesively with channel partners to develop customer relationships, transfer technical skills and ensure clients are provided with the best available IBM solutions.
Required Technical and Professional Expertise
Has experience creating solutions in two or more Security Technologies including but not limited to SIEM, Security Analytics, SOC, Incident Management and Response, SOAR, Threat Hunting.
Experience with ticketing and workflow applications, enterprise security systems.
Understand operational and security challenges in a large enterprise and common pain points
Good understanding and ability to program in Python or Java.
Experience developing integration solutions with web service APIs using REST/JSON.
Strong application and infrastructure knowledge; e.g. Tomcat, PostgreSQL, SAML, IMAP, LDAP, Active Directory, SSO.
Development Environment knowledge in linux, bash shell programming, git, gradle, virtual machines and Docker.
Working knowledge of Networking concepts (firewalls, DNS, IP addressing, SSL/TLS and certificates).
Candidates having hands-on experience with any of the following products will be highly desired:
Preferred Technical and Professional Expertise
About Business Unit
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.