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Job Information

IBM Customer Service Representative in SHENZHEN, China



Your Role and Responsibilities

Job Responsibilities




Job Requirements (skills/experiences)

-Excellent command of Mandarin and Japanese

-Basic English Skill. Good command of oral and written English. Excellent English Skill is preferred

-Excellent communication, telephone manner, technical skill and interpersonal skills

-Self initiative, pro-active, hard working, good attitude and team player

-Sense of urgency, able to work under pressure, overtime and crisis situation, and at odd hours

-具有流畅的口头表达能力 (普通话及日语一级)









Qualifications (Education/Major/Certificates)

-Diploma degree, major in any discipline


Required Technical and Professional Expertise


Preferred Technical and Professional Expertise


About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's this unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM


About IBM


Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.