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IBM Technical Delivery Lead - Watson Health - Sante Fe, NM in Santa Fe, New Mexico


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Technical Delivery Lead - Location: Sante Fe, NM Preferred


IBM's Industry Consultants are essential to our clients as they work to reinvent themselves for the future. Join our highly visible and highly skilled team of global consultants as we strive to accelerate sales, deliver client engagements, and build IBM's market eminence. If you are a forward-thinker and a curious intellectual, we welcome you to apply for your next exciting career challenge!

As the Technical Delivery Manager, you are responsible for the Design, Development, and Implementation ('DDI') of analytic, business intelligence and enterprise data warehouse solutions for Watson Health Government Health and Human services agency clients.

Responsibilities include planning, staffing and overseeing a team of business analysts, technical and testing resources to build and deliver IBM Watson Health solutions. You will ensure that deliverables and functionality are implemented to meet contract requirements on time and on budget while enforcing organizational and technical delivery excellence best practices.

You will collaborate with internal teams responsible for solutions, architecture, project management and strategic planning to provide a consolidated front to the client on all delivery interactions. You will ensure compliance with all IBM Watson Health policies, strategies, architectures and guidelines.

You will interact directly with the customer, account/contract management, and third-party vendors to ensure your work is successful while providing executive status on key performance metrics to internal/external stakeholders and executive sponsors.

You or a delegate will function as Application Owner for each component of the solution provided by IBM Watson Health. You will ensure compliance with approved architecture and development policies and guidelines. You will work closely with both Project Management Office and matrixed technical resources to define scope and estimate work enable to drive release Planning.

You will work closely with Project Management office to ensure accurate schedules and staffing requirements are published and available to support leadership.

Position Overview:

  • Senior technical resource responsible for leading a team designing, developing and deploying Watson Health solutions for government health and human services client agencies. Responsible for delivering operationally ready solutions as defined by the scope of work.

  • Develop a clear understanding of the business goals and technical requirements needed to successfully deliver against project objectives, including cost, quality and schedule. Act as the team's 'one point of contact' for client interaction and technical delivery management. This role works directly with the customer, account/contract management, and third-party vendors to ensure each project is successful.

Essential Responsibilities:

  • Effectively communicates with and develops/maintains excellent working relationships with internal and external stakeholders to ensure project success.

  • Contribute to and approve technical delivery responses - solution work effort sizing, solution architecture, work plan, staffing strategy

  • Implement and continually improve processes for delivering analytic, business intelligence and enterprise data warehouse solutions

  • Represents delivery management during sales opportunities (pre-sales, sales, orals, etc.)

  • Lead peer reviews at major milestones to ensure adherence to standards and to identify issues/concerns/gaps

  • Communicate technical and solution delivery options concepts to client as needed

  • Provide leadership and guidance to support Operations int transition from DDI to Operations and Maintenance activities (e.g. break/fix work, knowledge transfer, etc.)

Successful Candidates will possess the following:

  • Medicaid, MMIS or related experience with a state agency

  • Demonstrated experience directing multi-discipline technical teams producing Enterprise Data Warehouse (EDW) solutions

  • Demonstrated interpersonal skills and the ability to collaborate with technical teams, delivery managers, project management, client management and customer stakeholders

If you are hired into a Colorado work location, the anticipated compensation range for the position $144,000 to $222,000 is based on a full-time schedule. Your ultimate compensation may vary depending on your job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.

Required Technical and Professional Expertise

  • 7+ years managing technical and / or non-technical resources for data warehouse, analytics or business intelligence solutions; including staffing, directing and developing teams.

  • 7+ years Health and Human Services (Medicaid, MMIS or related) project experience

  • Proven ability to collaborate with Client (both business and technical resources including executives and individual contributors) to ensure delivery of quality solutions.

  • Ability to translate complex technical issues to a non-technical audience.

  • Proven track record of organization, planning, and leadership skills

  • Industry-leading knowledge and depth with reporting and analytic solution development best practices and application development best practices.

Preferred Technical and Professional Expertise

  • 7+ years managing delivery of enterprise data warehouse, analytics or business intelligence solutions; including staffing, directing and developing technical delivery teams within both agile and Waterfall development life-cycles.

  • 3+ years experience in project management

  • Active Project Management Professional (PMP) certification

  • Experience with Medicaid, Medicaid Enterprise Certification Toolkit (MECT), Medicaid Information Technology Architecture (MITA)

Preferred Education

Bachelor degree in Computer Science or a related field


About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.

Your Life @ IBMYour Life @ IBM :

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMAbout IBM :

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

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Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.