At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
IBM Security Operations Center (SOC) Analysts are individual contributors responsible for providing IT security services to clients within the IBM Security Services (ISS) Managed Security Services organization. As a member of a team, or working independently, perform an analytical and technical role in implementation, integration, and delivery of technical IT security solutions for clients. This includes the use of inter-operational processes and procedures. Deliver high quality technical and/or consulting solutions to clients in response to managed core and perimeter security requirements. Perform multiple assigned technical tasks including system administration, problem determination, monitoring, research, and analysis of complex security solutions. SOC Analysts have network security product, technology, threat, vulnerability and MSS offering specialized skills. Have enhanced professional, operational, communication, documentation, and inter-personal skills to function effectively in collaborative high stakes and high stress situations with clients.
Monitor Customer security systems
Work with client to help remediate and answer questions regarding their security environment.
Participate in client calls
Make recommendation to clients to improve security posture.
Manage, troubleshoot, and maintain host and network Intrusion Detections/Prevention Systems and UTMs for a wide variety of vendor technologies
Manage, troubleshoot, and maintain Endpoint Detection and Response for a wide variety of vendor technologies
Manage, troubleshoot, and maintain vendor specific management stations related to security platforms.
Required Technical and Professional Expertise
High School Diploma/GED
I/T related Security certificate, education or experience in security field.
Familiarity in Network Troubleshooting and fundamentals.
Familiarity with Intrusion Detection/Prevention
Familiarity with Windows and Linux operating systems
At least 1 year experience in Customer Service
Preferred Technical and Professional Expertise
Bachelor's Degree in Information Technology
At least 1-2 years experience in Network Troubleshooting
At least 1-2 years experience in Intrusion Detection/Prevention
At least 1-2 years experience in Operating System Skills
Certified in CISSP
Certified in GCIA
Certified in CEH
About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
*Well-being programs to support mental and physical health.
*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
*Select educational reimbursement opportunities.
*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
*Giving and volunteer programs to benefit charitable organizations and local communities.
*Discounts on retail products, services, and experiences.
We consider qualified applicants with criminal histories, consistent with applicable law.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.