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IBM Senior Managing Consultant, Consumer Industry Center of Competence in Research Triangle Park, North Carolina

Introduction

IBM's Industry Consultants are essential to our clients as they work to reinvent themselves for the future. Join our highly visible and highly skilled team of global consultants as we strive to accelerate sales, deliver client engagements, and build IBM's market eminence. If you are a forward-thinker and a curious intellectual, we welcome you to apply for your next exciting career challenge!

Your Role and Responsibilities

IBM's Consumer Industry Center of Competency (CoC) is a global team of consultants with deep expertise in the retail and/or consumer products industry. CoC consultants work face-to-face with clients to address their strategic, operations, and technology challenges as they transform their businesses.

We are seeking visionary Consumer Products and Retail industry professionals with a high degree of passion, intellectual curiosity, and deep expertise in one or more of the following functional areas:

  • Digital / Omnichannel Business

  • Integrated Business Planning (IBP)

  • Advanced Manufacturing / Industry 4.0

  • Product Innovation

  • Retail Planning / Merchandising

  • Supply Chain and Logistics

  • Enterprise Data and Analytics

The ideal candidate will also have recent hands-on experience in technology-enabled transformation projects in one or more of following:

  • Customer Transformation, enabled by Salesforce, Adobe, Hybris, or IBM Sterling

  • Enterprise Transformation, enabled by SAP S/4 HANA, Microsoft, or Workday

  • Supply Chain Transformation, enabled by Blue Yonder, o9, or SAP

  • Digital Transformation, enabled by design thinking, garage / scrum teams, and agile development

as well as experience in one or more of AI, Intelligent Automation, Blockchain, AR/VR, and/or Mobile.

Responsibilities include but are not limited to the following:

Business Development: Identifying, qualifying. solutioning, and/or closing transformational projects. Activities range from initial client meetings to developing proposals, preparing contracts or Statements of Work (SOWs), and/or presenting solutions.

Project Delivery : Performing a leadership role on client projects, including leading individual workstreams; creating and/or reviewing project deliverables; conducting worksessions with client senior executives; and identifying follow-on engagements.

Client Visioning : Planning, scoping, and conducting client workshops to discuss their business / operational / technical issues, share IBM Points of View (PoVs) and solutions, and identify specific opportunities to be pursued.

Relationship Management: Developing and managing internal IBM and external industry executive relationships; demonstrating an executive presence with the ability to establish credibility from the first meeting.

Thought Leadership : Developing intellectual capital (ICAP) in the course of projects and translating that back to a broader set of industry / client opportunities; establishing personal eminence, internally within IBM and externally in the industry.

IBM is actively seeking candidates in the New York City, Chicago, Dallas, and/or San Francisco areas. IBM will additionally consider candidates in other cities, provided they have easy access to domestic and international airports.

This position will require significant domestic and international travel (once permitted).

Required Technical and Professional Expertise

  • At least 10 years of experience working for a leading retail or consumer products company in one or more of the above-listed functional areas

  • At least 3 years of professional services experience, preferably at a large consulting firm, with hands-on experience selling and delivering enterprise-scale business, operations, and/or technology transformation projects

  • A passion to 'go deep' on one or more of IBM's strategic focus areas, e.g. AI, Hybrid Cloud, Blockchain, IoT, and/or Edge / 5G

  • A strong desire to work in a dynamic, fast-paced environment.

  • Proven leadership experience working with multi-location, multicultural, and multinational teams.

  • Excellent written and verbal communication skills, and advanced capabilities in business productivity applications

Preferred Technical and Professional Expertise

  • Sufficient technical proficiency to be able to engage senior-level IT executives across a wide range of industry-relevant capabilities and IBM solutions

  • A desire to learn new technical skills and capabilities

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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