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IBM IBM Client Technical Specialist: Data & AI Full-Stack Developer in Research Triangle Park, North Carolina


Ready to change healthcare? Want to work with cutting edge cognitive and development technologies? At IBM, Client Technical Specialists (CTS) are the technical experts and advisors to clients, sales teams, and business partners. As a CTS, you will be a Full-Stack Developer (API & UI development) to work on exciting Watson AI services with a passion for solving wickedly complex problems like understanding natural language conversations and visualizing the medical options a physician should consider based on that conversation.

Your Role and Responsibilities

If you strive to be on a team that uses creativity to tackle cutting edge problems, develop prototypes to illustrate IBM's capabilities, and share those solutions with customers - this is the place for you! We are an agile team that move quickly to develop new solutions ideas to drive new Watson Health business. We are seeking an individual either with consulting experience or with experience working in healthcare or life sciences who can make a successful transition to a technical sales and consultative environment working directly with clients.

As a Client Technical Specialist (CTS)TS for Watson Health, you understand the client's healthcare business requirements, technical requirements and/or competitive landscape. You apply your business insights, build, and maintain client relationships, and incorporate IBM hardware, software and services into data and AI-driven solutions in the healthcare and life sciences market.

Your responsibilities will include:

  • Create actionable insights from design research into low- and high-fidelity mock-ups, patterns, prototypes, user flows and development-ready specifications

  • Leverage and extend existing IBM Watson REST APIs to provide services for UI visualization

  • Remain up-to-date with front-end feasibility for best-practice UX patterns

  • Deliver effective Presentations, Demos, Proofs of Concept (POC), and workshops to the healthcare market.

  • Present occasionally (either travel or over the phone) to external customers as part of a team of Watson Health technical experts

  • Gain a broad understanding of Watson Health, as well as technical depth in a targeted subset of Watson Health offerings

  • Provide feedback to other Watson Offering Management and Dev teams based on experience in using their software

  • Collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions.

  • Continuously build solid presentation skills, content and a deep understanding of Data & AI technologies and how to position winning solution.


Required Technical and Professional Expertise

  • 4 years' experience in at least one of: Python, R, Scala. Preference for Python

  • 3 years' experience ability to consume and work with datasets

  • 3 years' experience applying supervised, unsupervised, semi-supervised ML techniques

  • 3 years' experience with Machine Learning pipelines - data ingestion, feature engineering, modeling including ensemble methods, deploying, monitoring, managing, etc.

  • Team Git workflow and version control

  • Scrum/agile software development methodologies

  • Comfortable talking to customers about IBM solutions

Preferred Technical and Professional Expertise

  • 1 year experience aspects of Trustworthy AI

  • Native mobile development

  • Docker, Kubernetes, and virtual machines experience

  • Proficiency with design tools such as Mural, Adobe Creative Suite, Sketch, Figma, InVision, Keynote, research survey tools, and other design software tools.

  • Preferred experience with any of the leading EHR solutions such as Epic, Cerner, McKesson or Allscript, etc.

  • Preferred experience working with financial, clinical, and administrative health data in typical healthcare data standards (HL7, EDI, FHIR, SNOMED).

  • Preferred experience with pharmacy systems, e.g., PDX, McKesson, Cerner or Epic

  • Preferred experience defining functional requirements and business workflows for life sciences, payer, provider, pharmacy, or retail health

About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

This position is eligible for participation in an IBM sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.