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IBM Cloud Support Apprentice in Research Triangle Park, North Carolina

Introduction

Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Your Role and Responsibilities

Are you interested in pursuing a software development career? Have you heard about agile development, but want to learn more about how it 'works'? Are you someone that has a foundational understanding of development or programming concepts, but want to take a less traditional path to achieve it?

What is an Apprenticeship?

IBM Apprenticeship Program, which lasts approximately 12 months, is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL.

During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM.

Who you Are

An apprenticeship is about learning. We're seeking candidates who have the following requirements, but we know you're just getting your career started, and we're committed to helping you learn and grow. If you've had some experience with coding or development in the past, you're exactly the type of candidate we're looking for... .

  • Drive and eagerness to learn

  • Strong problem solving and communication skills

  • Able to work independently and take initiative, as well as work collaboratively and contribute to an agile team environment

  • Some knowledge or experience in ONE or more of the following:

  • Java, JavaScript, PHP, C#, Objective-C, C/C++, Python, Ruby and/or functional languages (Haskell, Scala, F#, Clojure)

  • Electronic Data Interchange (EDI)

  • Design Thinking

  • Hypothesis driven development

  • Social coding

  • Agile principles

  • Container development using tools such as Docker or Vagrant

  • Application Development, DevOps automation, and the development toolchain (e.g. Travis, Jenkins, Junit, automated test tools)

What's the Experience?

As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams. You'll complete milestones along the way, earning digital credentials to validate your skills, and will come back together with other apprentices to participate in on-going training and development focused on your professional and technical skills.

As a Cloud Support Apprentice at IBM, you'll work as part of a larger team of experienced developers and mentors in an interactive, collaborative environment. You'll learn the fundamentals of development, software design, testing, and cloud computing, agile principles, IBM Design Thinking, DevOps and continuous delivery. You will also learn how to resolve IBM customer issues, debug customer problems and environments, and increase Cloud Service skills, and will build the skills to grow your career as a Software Developer. Best of all, you are a contributing member of your team, putting forward ideas, taking on responsibilities and making choices about how you get the job done just like any other IBMer.

No relocation is available for this position.

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Required Technical and Professional Expertise

  • Must have basic knowledge in one of the following programming languages: Java, JavaScript, PHP, C#, Objective-C, C/C++, Python, Ruby and/or functional languages (Haskell, Scala, F#, Clojure)

  • Willingness to complete the requirements of the apprenticeship program

Preferred Technical and Professional Expertise

  • None

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive benefits program which may include medical, dental, vision, paid holidays, paid sick time, paid vacation, Employee Assistance Program (EAP), life insurance, IBM 401(k) Program and Employee Stock Purchase Plan.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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