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IBM Assistant Procurement Process Architect in RESEARCH TRIANGLE PARK, North Carolina

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

IBM Procurement Services (IPS) delivers Source-to-Procure process expertise to IBM’s external clients as a world-class business process outsourcing (BPO) provider. The Assistant Procurement Process Architect supports the enablement of all technology and process-related activities during the transition from client to IBM of new outsourcing engagements. The Assistant Procurement Process Architect may individually execute or provide support to a team of process subject matter experts to perform process development and process improvement activities. This is an external client-facing / consulting role that requires up to 75% travel to client office location.

Job Description:

  • Reviewing and assessing a client’s current state processes, procedures, practices, and policies

  • Enablement of SAP Ariba and other e-Procurement tools including upload of supplier enablement files, catalog files, master data, commodity data, etc.

  • Developing materials for and conducting a Process Development Workshop based on Design Thinking principles

  • Identifying potential Robotic Process Automation (RPA) and other procurement transformational opportunities

  • Providing process expertise and procurement best practices through all phases of account transitions

  • Researching, identifying, documenting, and training internal IBM team about processes and transformational opportunities

  • Constructing process and procedure documentation (Desktop Procedures) for activities identified in IBM’s Statement of Work

  • Reviewing Desktop Procedures with IBM & client leadership to obtain required approvals before deliverable deadlines and Go-Lives

  • Support all levels of e-Procurement software testing as required (e.g., Unit, Integration, & UAT)

Required Technical and Professional Expertise

  • Ability to travel, both domestically and internationally, up to 75%

  • Familiarity and understanding of procurement processes and best practices

  • Strong communication and presentation skills

  • Experience managing small-to-medium scope projects in an agile environment with multiple priorities

  • Proficiency in Microsoft Visio and Microsoft Excel

  • Experience in designing and mapping complex process flows using a flow chart application

  • Exposure to SAP Ariba and other e-Procurement systems

  • Minimum Education: Bachelor’s Degree

Preferred Technical and Professional Expertise

  • 6 Sigma Green Belt Certification

  • Proficiency in MS Project and IBM BlueWorks Live

  • Prior experience performing external client-facing work

  • Experience configuring and utilizing workflow portals such as ServiceNow

  • Experience with system design and implementation

  • Understanding of procurement transformation opportunities and methodologies including Robotic Process Automation, Cognitive Analytics, Design Thinking, and Agile

  • Preferred Work Location: Research Triangle Park, North Carolina; remote employees may be considered dependent on level of relevant experience.

About Business Unit

IBM Global Procurement has the responsibility for achieving the best overall value for IBM and our clients when acquiring or contracting goods, services, and intellectual property assets. Our mission: "Listen for need, source with speed." We continually work to create value by managing costs and risks, engaging in revenue generation opportunities with our sales teams, and providing superior service to our clients as we ensure on-time delivery. Join us as we transform clients' strategies by delivering simple engagements focused on speed, leveraging digitization, cognitive insights, and innovation from suppliers to maximize value.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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