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IBM Recruitment Screening Specialist (RPO) in Quezon City, Philippines


In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent essential to their growth.

The Talent Acquisition Optimization (TAO) group is part of IBM Talent & Transformation. We are a globally recognized partner in recruitment, talent acquisition consulting and branding solutions that transform the way businesses acquire talent in a highly competitive marketplace. For more than 30 years we have leveraged our considerable expertise in global talent acquisition and business process improvement to redesign how skills are identified and recruited for our clients, and deliver exceptional talent acquisition experiences.

Your Role and Responsibilities

The Recruiter-SS is responsible for in-bound, active candidate processing which involves reviewing and screening candidate applications from a variety of sourcing channels and presenting the most qualified to be interviewed by the client. The Recruiter-SS may manage an individual requisition load, working directly with the Hiring Manager from discovery intake to offer negotiation or form part of a sourcing team, supplying active candidates for requisitions managed by the IBM Talent Acquisition Business Partners. They will act as the first point of contact for active candidates and will be able to convey the client's EVP and talk knowledgably about the company, industry and role opportunity.


  • May participate in the role discovery meetingwith Hiring Manager and agrees delivery expectations, timelines and sourcing strategies

  • Use screening and selection criteria to identify qualified active candidates against prescribed scoring criteria via resume review, pre-recorded interview, scripted interview, or a combination

  • Notify relevant candidates within the ATS/CRM on opportunities

  • Acts as a brand ambassador to engage active candidates and retain their interest in the client's company

  • Screens and submits candidate short-lists to the Hiring Manager or TABPs and provides requisition status updates as required

  • Reviews the relevant strength and size of the candidate pool to determine with the TABP if additional sourcing activities are required

  • Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account

  • Keep systems accurately updated as required.

Required Technical and Professional Expertise

  • At least 2 year experience of working in a faced paced environment such as call/customer service support center

  • Good working proficiency in computer skills and MS Office

  • Bilingual/Native or Professional working in Japanese

  • Fluency in English

Technical Skills Required:

Basic Understanding

  • Powerpoint Skills

  • Presentation Skills

  • Excel Skills and ability to use data analytics

  • Understands Contracts and contractual implications

  • Competency Based Interviews

  • MS Office and Computer Skills

Working Knowledge

  • Commercial Acumen

  • SLA's and KPI's

  • Sourcing and Screening

  • Digital Eminence & Networking skills

Competencies Required:

Basic Understanding

  • Influencing

  • Flexibility and Adaptability

  • Decision Making and Critical Thinking

  • Conflict Management

  • Effectiveness Measurement

  • Process Management

  • Problem Solving

Working Knowledge

  • Interpersonal Relationships

  • Accuracy and attention to detail

  • Service Excellence

  • Managing Multiple Priorities

  • Teamwork

  • Communication

Preferred Technical and Professional Expertise

  • At least 1 year of recruitment experience, with screening expertise in either an in-house, RPO or agency role.

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.