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IBM OTC Senior Analyst in Quezon City, Philippines

Introduction

The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

Your Role and Responsibilities

  • Manage assigned AR portfolio

  • Perform collection tasks based on prescribed Collection tactics defined in the system/tool.

  • Respond to inquiries from internal and external customers

  • Do a reconciliation of accounts or research on disputed AR

  • Coordinate resolution of customer disputes

  • Prepare or update Desktop Procedures (DTP)

Required Technical and Professional Expertise

  • Above average working knowledge of Accounts Receivables (AR)

  • Good understanding of Business to Business (B2B) collections concepts.

  • Ability to manage volume of accounts and work independently.

  • Ability to prioritize tasks, manage multiple priorities and tight deadlines

  • Strong problem solving and analytical skills, results-oriented, excellent follow up, negotiation, and troubleshooting skills

  • Good relationship-building skills and should be a Team Player

  • Proficient in using MS Excel.

  • Good communication skills, both in spoken and in written English, and has neutral accent

Preferred Technical and Professional Expertise

  • Above average working knowledge of Accounts Receivables (AR)

  • Good understanding of Business to Business (B2B) collections concepts.

  • Ability to manage volume of accounts and work independently.

  • Ability to prioritize tasks, manage multiple priorities and tight deadlines

  • Strong problem solving and analytical skills, results-oriented, excellent follow up, negotiation, and troubleshooting skills

  • Good relationship-building skills and should be a Team Player

  • Proficient in using MS Excel.

  • Good communication skills, both in spoken and in written English, and has neutral accent

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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