IBM Senior Mobile Developer - Watson Customer Engagement in PUNE, India

Job Description

About IBM

IBM is a global technology and innovation company. It is the largest technology and consulting employer in the world, with presence in 170 countries. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, rarely distinguishes IBM from other companies in the industry.

Over the past 100 years, a lot has changed at IBM, in this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We like to say, “be essential.” We are changing how we craft. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation.

Join the next generation of innovators, inventors and entrepreneurs who are changing the very way the world works. We want the brightest minds doing work that inspires, in an environment where growth is encouraged. IBMers get to discover their potential, so they’re encouraged to build breakthroughs that help our clients succeed. We’re building diverse teams with people who want their ideas to matter. Join us — you’ll be proud to call yourself an IBMer

Business Unit Introduction

IBM Watson Customer Engagement - Watson Supply chain provides a unified approach to handle evolving digital and physical channels and also improve the customer shopping experience in the age of empowered customer for seamless, positive sales experiences. Lead evolving channels and interaction points across web, eCommerce, mobile, m-commerce and social or physical channels. Build smarter commerce and supply chains that are more efficient, demand-driven and transparent. Reduce complexity by synchronizing procurement, marketing, selling and service processes based on customer needs. Map Development team is involved in EDI Map Development for SaaS B2B WW clients.

IBM® Customer Experience Suite delivers rich, engaging and personalized web experiences through multiple channels. This customer experience management software integrates web portal, social and mobile technologies with content and analytics to help you anticipate customer needs and build brand loyalty. Create more targeted, contextual content with a cloud-based solution helping you integrate applications on and off premises for faster deployment at lower cost. Respond to individual expectations, reach more customers and deliver exceptional customer experiences.

Who You Are.

As a Senior Mobile Developer, you will

  • Be responsible for design, development and support of Mobile SDKs to capture data from mobile applications.

  • Develop new cutting age technologies to improve replay, provide image-based replay, support remote configuration.

  • Have to work on the latest frameworks like Xamarin, Flutter, React Native. Developer sneed to have skills on iOS as well as Android development skills.

  • Work on IBM Tea-leaf Customer Experience analytics solution for mobile applications.

What You Will Do

As a Senior Mobile Developer, you will

  • Design the develop new mobile SDKs to gather mobile application data.

  • Make sure SDKs work with the latest iOS and Android OS releases.

  • Mobile SDK support to the latest mobile frameworks like Xamarin, Flutter, React Native.

  • Support customer issues, blocks issue for mobile SDKs as per SLA.

  • Work closely with mobile development team and offering team for roadmap, enhancements and support issues.

How we’ll help you grow:

  • Have access to all the technical and management training courses you need to become the authority you want to be.

  • Learn applications from guide developers in the team

  • Opportunities to showcase your knowledge and share experience in technical conferences

  • Participate in the entire software development process

  • Opportunities to explore open source technologies for improving product usability and quality

  • We are doing development in analytics, AI and private Cloud. Developer will be able to work on latest and cutting-edge technology.

  • Developers can work with Industries authorities and architect to design and develop solutions.

Required Technical and Professional Expertise

  • 5+ Years of experience in mobile development.

  • Experience in design and development of mobile applications/SDKs.

  • Person need to have development skills in iOS and Android development skills.

  • Ability to write code in one or more programming languages like Java, Kotlin, Objective-C, Kotlin, C++, C.

  • Ability work with senior architects and developers to design and develop new solutions.

  • Ability to understand customer issues and needs and design and develop solutions for customer needs.

  • Love to Work with customers for support issues and customer concerns.

  • Proven track record of working with customers.

Preferred Tech and Prof Experience

  • Ability to architect complex solutions.

  • Excellent skills in iOS and Android development.

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.