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IBM CITRIX Administrator in Noida, India

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.

Your Role and Responsibilities

You and IBM India

IBM's Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever.

We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award 'Best Employer of People with Disabilities' and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive workplace — We advocate for fairness and equality as everyone is, and always has been, welcome at IBM.

Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry.

Business Unit Introduction

Our IBM Global Technology Services (GTS) helps clients plan, implement and lead an efficient, resilient, flexible IT infrastructure. Be it groundbreaking outsourcing tied to business outcomes or integrated managed services or discrete services - IBM GTS is the partner of choice for infrastructure services.

Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation.

Who you are

As a Citrix Administrator, you are responsible for application upgrades & deployments in Citrix servers.

If you thrive in a dynamic, reciprocal workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

What you will do

  • Conduct Server health check (Basic health)

  • Generate Farm reports (6.5 in UK and 7.15 LTSR in US environment)

  • Sizing and Capacity Estimation (New Build)

  • Access provisioning and de-provisioning

  • Considerable initiative and discernment relative to problem determination / resolution and telephone etiquette

How we’ll help you grow:

  • You’ll have access to all the technical and management training courses to grow your expertise.

  • You’ll learn directly from authority developers in the field; our team leads love to mentor.

  • You have the opportunity to work in many different areas to resolve really excites you.

We wish you great success in your career and encourage you to bring your best self to work with IBM.

Culture

IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Of misleading advertisements and fraudsters issuing 'Offer Letters', on behalf of IBM in exchange for a fee. We recommend you to Stay Alert . Read more here http://ibm.co/2fwBkyK . To avoid any instance of fraud, when receiving communication from IBM, look for this authentic IBM e-mail format: XYZ@in.ibm.com.

Required Technical and Professional Expertise

  • 4-10 years of shown experience in Citrix Administration

  • Working Knowledge of Citrix Farm Migrations from 6.5 to 7.15 LTSR

  • Ability to monitor Citrix environment, solving issues (Raised from L2 & L3) and write technical specs, requirements gathering

  • Experience in handling SOP's, design documents and knowledge of PVS 7.15 LTSR, citrix management tools like Director, Studio, Admin Console etc

  • Proven ability in handling VDI infrastructure along with knowledge of ITIL processes; especially RCA preparation, incident management and change management

  • Proficient to manage Citrix servers and timely resolve the tool generated Auto alerts and user incident tickets for higher resolution

  • Working knowledge to execute the Change tasks for the Citrix configuration changes and upgrade configuration changes in multiple environment (DR and Production)

  • Coordinate with multiple teams for resolving incident and executing change tickets & MI incidents

Preferred Technical and Professional Expertise

  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

  • Intuitive individual with an ability to manage change and proven time management

  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

  • Up-to-date technical knowledge by attending educational workshops, reviewing publications

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM

What matters to you when you’re looking for your next career challenge? Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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