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IBM Technical Specialist - Asset Management/Maximo/AI Apps in New York, New York


Are you a self-starter, a go-getter and a leader? In the IBM AI Applications business unit, you will find a culture that rewards such entrepreneurial spirit! We are looking for talented, energetic individuals who have a strong sense of ownership, execution, and focus on customer success!

As a Solutions Engineer at IBM, you are THE technical expert and advisor to our customers, to the sales team and to our Business Partners. You understand the customers' business requirements, technical requirements, and competitive landscape. You apply your business insight, build and maintain customer relationships, incorporate technology and services, and ensure customer readiness for the implementation of proposed technical solutions.

This is YOUR opportunity to shape the future for both IBM and our customers, as well as for yourself. Start your journey now, by joining our amazing team of experts!

Your Role and Responsibilities

We are looking for a passionate and experienced Technical Professional to represent the IBM Asset Management solution portfolio (Maximo) in a Solutions Engineer, Pre-Sales role. As an active member of the sales team, you will be engaging in customer facing activities and lead all technical aspects of the sale with a growth mindset in support of meeting revenue targets. You will be responsible for the technical accuracy and feasibility of proposed solutions , lead the technical solution design , and answer technical questions throughout the sales cycle, all in support of our customers' business initiatives. You will translate the customers' business and operational requirements into the delivery of compelling technical presentations, custom demonstrations, hands-on workshops, and proof of concepts . You spark and progress the customers' interest in IBM Asset Management solutions, from the first meeting to the implementation. You will thereby develop strong customer relationships by establishing yourself as a trusted advisor with deep technical expertise in Asset Management.

As the ideal candidate you possess a solid understanding of Asset Management and have professional experience in the field as well as practical experience in working with IBM Maximo or competitor solutions. You have practical experience in industrial maintenance and workforce management areas, which enables you to quickly demonstrate to prospects how Asset Management technology, specifically IBM Maximo, will improve their industry use cases. This technical role requires an understanding of the underlying architecture of IBM Maximo leveraging hybrid cloud technology (OpenShift) and being able to demonstrate the value of advanced Maximo Asset Performance Management capabilities based on Artificial Intelligence (computer vision, natural language, predictive maintenance) to our customers. If you are an experienced reliability engineer with a passion for AI and Cloud and want to strive for the next generation of Asset Management, this is a great opportunity for you as well!

As the ideal candidate you should be a team player who is comfortable working independently as well as collaboratively in a dynamic team atmosphere. You must be driven and self-motivated with an entrepreneurial spirit, commitment to excellence and a proven track record of consistently delivering strong business results. In this customer facing role, strong spoken and written communication and presentation skills are required ( both German and English ). The motivation to take on new projects and to maintain a high level of IBM solution expertise and competitive knowledge is key to success in this role.

Required Technical and Professional Expertise

  • University degree in the field of engineering or IT, or equivalent vocational training combined with relevant professional experience.

  • Experience in the software industry as a presales or software consultant or applied industry asset management skills as a subject matter expert or reliability engineer.

  • Excellent knowledge of maintenance practices in e.g., energy and utilities, transportation, manufacturing, or process industry.

  • Proven ability to articulate and deliver compelling, industry focused, technical solutions and value propositions related to Asset Management and Cognitive Solutions.

  • Motivation to develop and maintain strong platform and offering knowledge and ability to articulate the value proposition/ROI, competitive landscape, and relevant use cases to drive sales.

  • Clear understanding of business trends, issues, and challenges in the industrial marketplace.

  • Technical sales and/or software demo experience.

  • Ability to work effectively across teams with varying skills, industry expertise and objectives.

  • Knowledge of Enterprise Asset Management (EAM) and Asset Performance Management (APM) with associated qualifications.

  • Understanding of asset management processes and product offerings.

  • Understanding of Red Hat OpenShift and Kubernetes with at least basic skills.

  • Understanding of one or more markets/industries where asset management is essential to its operational side of its business.

  • Ability to communicate IT solutions in a simple, understandable way to a non-IT person from the business line.

  • Comfortable with delivering multiple demos per week to customers, readiness to travel

  • Excellent interpersonal and communication skills, fluent (oral and written) in both German and English.

Preferred Technical and Professional Expertise

  • Experience in reliability engineering or industrial maintenance services.

  • Strong technical depth in foundational enterprise technologies such as operating systems (Linux and Windows), relational database tooling and organization (schema definitions, SQL, query execution), industrial integration, hypervisor & container technologies (KVM, VMWare, Docker, Kubernetes), data science and artificial intelligence (machine learning, advanced analytics), and Enterprise Asset Management systems (Maximo, SAP PM/EAM).

  • Red Hat OpenShift certifications or accreditations specifically related to the deployment of OpenShift certified containers.

  • Hands on experience in configuring and customizing IT solutions.

  • Proven track record of professional Social Media activities or blogging.

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

This position is eligible for participation in an IBM sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.