IBM Jobs

Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best running and growing their business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact, whilst ongoing development will advance your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.

Your Role and Responsibilities

As a Solution Architect you'll be a pivotal team member who connects the client's technical functional and implementation requirements with a solution design and proposal. You'll work closely with clients and sellers to build solutions based on the meeting the client's business outcomes and known best practices for the technology and industry. You'll design, and construct build work breakdown structure leading to the rough order of magnitude leading to the price and statement of work. A successful Solution Architect will demonstrate a natural bias towards self-motivation and navigating data and people to find answers and present solutions that ensure world class delivery.

If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to...

• Provide technical solution leadership on projects, strive for out of the box delivery, but design solutions or facilitate product enhancements to address product gaps.

• Leverage relationships with Support, Product Management, and Development to proactively address engagement challenges.

• Personally contribute to the project success.

• Manage individual scope & services according to the SOW; Escalate scope creep and other project issues.

• Proactively seek out documentation such as the SOW at the commencement of an engagement to be able understand and articulate my role on the project.

• Develop and maintain strong client/partner relationships

• Mentor junior employees to enable their success in IBM

• Provide developmental feedback to fellow team members on projects.

• Contribute to IBM Commerce conferences (or other) if requested

• Create, use, and share Intellectual Capital (reusable assets).

• Develop, use, and share published Best Practices to improve results and efficiency of the integration team

• Provide feedback to the Product Management and Development team based on customer requirements or implementation issues.

• Assist Support during critical situations and deployments of my projects. understand how to engage and escalate problems as appropriate.

• Assist Sales with pre-sales opportunities as directed by management

• Assist Management in recruiting efforts through timely use of social networks

• Promote and manage application of quality processes, tools & training among peers.

• Provide feedback to management team for ways to increase departmental operational efficiencies.

Required Technical and Professional Expertise

• Strong experience with capacity planning, scalability, performance, and load testing.

• Strong knowledge of integration concepts and commonly used patterns, able to apply such knowledge in solution design

• Experience or strong knowledge of communication and data handling protocols (AS2, PGP/GPG, S/MIME, HTTPS, FTPS/SFTP/SCP/OFTP, POP3/SMTP, Web Services/SOAP/REST, WebDAV, etc.)

• Experience or strong knowledge of industry data standards (ACH, ANSI X12, EDIFACT, HIPAA, RosettaNet, SWIFT, TRADCOMS, etc.)

• Experience or strong knowledge of application programming/scripting technologies (Java/J2EE, AJX, ASP, BPEL/BPML, SQLXSLT, Linux/Unix/Windows shell scripts)

• Demonstrated experience with enterprise database technologies like Oracle RAC, DB2, and MS SQL Server Enterprise

Preferred Technical and Professional Expertise

• Demonstrated experience with enterprise database technologies like Oracle RAC, DB2, and MS SQL Server Enterprise

• Highly skilled in complex problem solving, critical thinking, applying judgment, building consensus, and decision making

• Demonstrated communication and interpersonal skills including the ability to work effectively with technical and non-technical staff

• Strong business analysis, technical analysis, analytical & critical thinking, decision making ability

(5+ years of experience) include (but are not limited to) the following:

• Experience working with IBM complementary products: IBM WebSphere family, Cognos

• IBM Cloudant, IBM Partner Engagement Manager (PEM)

• Knowledge of ETL, JSON

• Knowledge of popular ERP systems, such as SAP

• Strong experience working with senior IT and non-IT executives on a daily basis

• Demonstrated experience in multi-shore management, teamwork and execution

• Experience and strong business acumen with non-IBM integration and managed file transfer technologies

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.