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IBM IBM Sterling Order Management Technical Sales - Northeast in New York, New York


Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!

Your Role and Responsibilities

The candidate is a technical professional who can:

  • Work with Business and IT to understand current and future goals

  • Assess strategies and roadmaps to ensure optimal application performance

  • Develop proof of concept projects to validate new architectures and solutions

  • Recommend a technology stack to achieve goals

  • Partner with other technical teams (middleware, database, infrastructure, etc.) to create interface documents and mappings to ensure that OMS is built in a service-oriented manner

  • Define reporting and analytics strategy based on in-depth knowledge of OMS data sets

Technical and Industry Knowledge:

  • Strong understanding of order capture & processing, inventory reservation and systemic replenishment, fulfillment and delivery expectation, payment settlement & refunds, returns & exchanges

  • Good understanding of globally distributed Direct to Consumer ecosystems

  • In-depth knowledge of enabling technologies and concepts such as front-end web technologies, interactive experience, digital strategy, eCommerce systems, content management systems, middleware technologies, and data management

  • Strong understanding of Sterling OMS Architecture (database modelling, integration and agent architecture, protocols, etc)

  • Working knowledge of Linux Red Hat, Docker, and Kubernetes

  • Knowledge of complementary products such as Kafka, MQ Series and JMS queues

  • Strong knowledge of various integration patterns: web services, REST API, other synchronous / asynchronous integration mechanisms, building scalable web APIs, and API management

  • Unix and Windows operating systems

  • Java Programming, UNIX Shell, XML, XSD, XSLT, SQL

  • Relational database experience (Oracle, DB2 or SQL)

Preference to hire in one of the following cities with flexibility to reside in reasonable commutable distance: Boston MA, New York NY, Philadelphia PA, Stamford CT Cleveland OH.

Required Technical and Professional Expertise

  • Experience across all phases of software development lifecycle; requirements analysis, design, coding, testing, and application maintenance

  • Experience with leading blueprint and assessments

  • Experience integrating with external systems via middleware and APIs

  • Experience with custom development and extending Sterling OMS to meet business requirements

Preferred Technical and Professional Expertise

  • Experience in containerized implementation of Sterling OMS in cloud environment

  • Experience with application cloud migrations is a plus

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

This position is eligible for participation in an IBM sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.