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IBM Network Service Specialist in New Delhi, India


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Who you are

  • Provide technical support to ensure a high degree of Customer Happiness through Service Level Agreement (SLA) & Process Compliance

  • Perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.

If you thrive in a dynamic, reciprocal workplace, IBM provides an environment to explore new opportunities every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. What will you do The Network SME will be a member on the Global Infrastructure Network Operate quad. This person will be responsible for network operations and infrastructure services regionally and globally. As a part of the Network Team, Your responsibilities will include day to day activity and support, participation in on-call rotation, and documentation.

This environment includes, but is not limited to: Cisco routers, Cisco IOS switches, Cisco Nexus line, Cisco ASA firewalls, Vyatta Firewalls.Requirements:* Experienced on cisco technologies like Cisco Nexus Switch, Cisco DC switches and Routers, WLC.

  • Hands on experience on network routing protocols like TCP/IP, IDS/IPS, VPN, IPSEC, GLBP, HSRP, BGP, CDP, STP, VTP, NAT, PAT, ISL, VLAN, WiFi, PBR.

  • Knowledge on Checkpoint and Cisco Firewall.

  • Experienced in SDN Technologies like Cisco ACI, and SD-Access.

  • Hands on experience on Load Balancer like Citrix Netscaler.

  • Good knowledge of Cisco/Aruba wireless controller & Wi-Fi LAN setup

  • IT process knowledge of availability, Change, Incident, Problem & Capacity Management.

Required Technical and Professional Expertise

  • Minimum of 3+ years' experience focused on Data Center network support, configuration and implementation

  • Total 5+ years of experience on core switching, routing, MPLS and FWs

  • Minimum of 3+ years' experience in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc.), SMTP and SNMP.

  • Exposure to Cisco UCS platform and related switching configurations

  • Experience deploying and maintaining wide area networks with emphasis on IPSec, L2L VPN, and Remote Access VPN

  • Networking and security architectural and engineering support experience across local, regional and global domains

  • Ability to effectively execute multiple IT projects and deadlines with limited supervision

  • Excellent written and oral communication skills

  • Working knowledge of AWS Networking, SDN, Checkpoint firewalls and F5 Load Balancers

  • Hands on experience with Red Hat Enterprise Linux

  • Experience with TCP/IP, networking, and DNS, SMTP, and HTTPS

  • Hands on experience with VLANs and routing

  • Strong knowledge of Linux/Unix security (Firewalls, ACLs, Authentication, etc.)

  • Excellent oral and written communication skills

  • Experience in Operating Systems tuning and configurations

  • Ability to obtain and maintain a Minimum Background Investigation (MBI)

Preferred Technical and Professional Expertise

  • Bachelor's degree or equivalent, preferably in computer engineering, systems or related field

  • CCIE or equivalent industry &/or business networking experience desired

About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.

As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.

Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.

We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what's next.

Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's this unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.