IBM Jobs

Introduction

Information and Data are some of the most important organizational assets in today's businesses. As a Security Consultant, you will be a key advisor for IBM's clients, analyzing business requirements to design and implement the best security solutions for their needs. You will apply your technical skills to find the balance between enabling and securing the client's organization with the cognitive solutions that are making IBM the fastest growing enterprise security business in the world.

Your Role and Responsibilities

As a Network engineer, you are expected to work on Networking products or solutions based on any vendor hardware /vendor operating system software (i.e Vendor agnostic) with little or minimum support from superiors. E.g. include: Skills on Routers/Switches/ Load balancer. Typical examples of the other deliverables would be of deploying, managing and implementing networking solutions to address client business requirements. You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role.

Responsibilities:

• Provide technical inputs for monthly customer service review reports and creation of Service Improvement Plans

• Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity and Adhere to the ITIL process with zero noncompliance.

• Monitor the queue and maintain regular updates on the Tickets as per agreed timeline, providing the detailed closure summary on the tickets along with L2

• Adherence and compliance to the defined processes and tasks assigned

• Training and Mentoring Level 2 network engineers and other staff as necessary

• Troubleshoot highly complex customer network Security issues and provide corrective actions to restore the customer services

• Troubleshoot and resolve highly complex network Security issues in coordination with OEM & suppliers

• Ready to work on 24/7 shifts to support client requirement.

Required Technical and Professional Expertise

• Min 7-10 years of experience Network Security engineering on Design, Implementation and troubleshooting Firewall, load balancers, WAF

• Good understanding on Firewall: Checkpoint, Palo Alto, Juniper and IPS

• Implementation and troubleshooting Site to Site VPN (IPSEC VPN

• F5 Load Balancers Citrix NetScaler and WAF Imperva knowledge for Deployment and troubleshooting

• Troubleshoot and resolve highly complex WAN issues in coordination with carriers & suppliers

• Assist is creation of Root Cause analysis (RCA)

• Performance tuning of Network devices

• Network Security (multi-vendor) experience - Cloud security (Native security controls in AWS / Azure / GCP) & security tool implementation in cloud platform.

• Knowledge and experience in Incident, Change, Problem, Service request and Configuration Management Processes

Preferred Technical and Professional Expertise

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

• Intuitive individual with an ability to manage change and proven time management

• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

• Up-to-date technical knowledge by attending educational workshops, reviewing publications

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

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About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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