IBM German – Key Account Manager (KAM) for IT Services in MULHUDDART, Ireland

Job Description

As the largest technology and consulting employer on a global scale IBM is a leader in this global transformation and we invite you to join our team.

We have an ambitious advantage to sell some of the world's most creative IT solutions. Our KAMs will own and drive Infrastructure Services contract governance and influence revenue and profit generation with a defined client set based in DACH. They are specialised and have expertise in IT project executions and have many opportunities to work well with clients in a wide array of fields.

To make sure you make the most of these opportunities, as an IBM employee you’ll benefit from some of the best training in the world to help you grow your career and gain exposure to international clients.

Responsibilities:

  • Expected to grow IBM’s Infrastructure Services share by maintaining agreed contract targets and drive new sales opportunities through up-selling and cross selling.

  • Be the primary focal point and owner for all account/contract activities, through focused professional contract management and ensuring client expectations are clearly set and met.

  • Timely progression of new sales prospects, coming to you in the form of either inbound leads, client requests and through your own opportunity identification.

  • Build and maintain a robust business execution plan for your assigned sales territory including accurate sales forecasting, opportunity management and account information.

  • Conduct negotiations

  • Co-ordinate and collaborate with IBM’s strategic Business Partners and extended IBM sales teams on your sales territory.

  • Have strong social skills and be able to present complex concepts, designs and solutions, verbally, visibly and in writing.

  • You will always be well-informed and be able to articulate changing trends in Information Technology, particularly cloud-based solutions around, IaaS, PaaS and SaaS.

Requirements:

  • A proven record in IT sales and projects, with demonstrated skills in sales pipeline process, forecasting and management, using CRM systems.

  • Excellent communication, negotiation and presentation skills and a strong focus on client happiness.

  • A high level of energy, drive, initiative and dedication is required to enable you to work in a dynamic and meaningful environment.

  • Able to show evidence of professional development through courses, certification forums etc.

  • Have native or near native level of German as well as an extensive cultural awareness of Germany, Austria or Switzerland

  • In addition to German, the common language in use in IBM is English so “Business English” is a core requirement.

  • In general, given that we service multiple language groups onsite, fluency in many languages is a definite plus

Preferred:

  • Focused on and motivated by both bringing value to the company and your own personal growth

  • Constantly willing to learn, dedicated and resilient

The benefits for you:

  • Joining IBM will open career opportunities in over 170 countries and in wide range of disciplines

  • To ensure your success, we will make a significant investment in your personal development

  • You will join a company with a powerful reputation for success, which focused on innovation, growth and future technologies

  • Together with a competitive salary and the potential to earn meaningful commission, you will also benefit from ancillary benefits including, Employee Assistance Program, life insurance and access to a doctor on-site

  • You will be located on the IBM Dublin Campus in a brand new, state of the art Digital Sales Centre, the first of its kind in Europe.

The employees of IBM represent a talented and diverse workforce. Achieving the full potential of this diversity is a business priority that is fundamental to our ambitious success. A key element in our workforce diversity programs is IBM's long-standing commitment to equal opportunity.

IBM thrives and leads in Digital Sales transformation. We’re good at change because we’ve never been afraid of it. Are you the same? Then discover what you can do at IBM European Digital Sales Team.

Required Technical and Professional Expertise

  • A proven record in IT sales and projects, with demonstrated skills in sales pipeline process, forecasting and management, using CRM systems.

  • Excellent communication, negotiation and presentation skills and a strong focus on client happiness.

  • A high level of energy, drive, initiative and dedication is required to enable you to work in a dynamic and meaningful environment.

  • Able to show evidence of professional development through courses, certification forums etc.

  • Have native or near native level of German as well as an extensive cultural awareness of Germany, Austria or Switzerland

  • In addition to German, the common language in use in IBM is English so “Business English” is a core requirement.

  • In general, given that we service multiple language groups onsite, fluency in many languages is a definite plus

Preferred Tech and Prof Experience

  • Focused on and motivated by both bringing value to the company and your own personal growth

  • Constantly willing to learn, dedicated and resilient

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.