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IBM Learning Lead in Mexico City, Mexico


In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent essential to their growth.

The Talent Acquisition Optimization (TAO) group is part of IBM Talent & Transformation. We are a globally recognized partner in recruitment, talent acquisition consulting and employment branding solutions that transform the way businesses acquire talent in a highly competitive marketplace. For more than 30 years we have leveraged our considerable expertise in global talent acquisition and business process improvement to redesign how skills are identified and recruited for our clients, and deliver exceptional talent acquisition experiences

Your Role and Responsibilities

IBM's Talent and Transformation practice is at the forefront of helping clients to transform their workforce. Supporting HR transformation, organisational change, talent attraction and development projects. We're looking for passionate consultant to join us in our mission and be part of our rapidly growing practice specifically around HR transformation with broader change management skills. Specific experience in HR process design, HR organisation models and HR technology is beneficial

The Learning Lead will have three primary responsibilities. Helping to building and implement a learning and development strategy for Mexico City employees (unique learning by role family and experience level). Supporting onboarding (and delivering part of it). Designing, creating and supporting unique chapter learning journeys and rotational programs to ensure continuous learning. The position will be based in Mexico City, Santa Fe(Hybrid model).

Join our exciting and new Innovation Capability Center (ICC) in Mexico City, Mexico. This specialized, innovative, and state-of-the-art center of technological resources will drive data and digital capabilities and solutions. The Center will be home to data, digital and technology change agents, organized into chapters and cross-functional squads based on agile ways of working.

Grow your data and digital skills, create, and enhance solutions for patients around the globe, and help us create a data and digital-forward the client. This is a unique opportunity to become the heart of our internal innovation engine.

How you will contribute:

To deliver these responsibilities, the Learning Lead will drive the creation of learning content that supports the strategy of the Innovation Capability Center (ICC) by:

Designing and building compelling, high-impact, and interactive learning modules and experiences using proven adult learning methodologies.

Supporting learning platforms (such as EdCast, PluralSight) and facilitating a smooth technical implementation and ongoing evolution of the platform to ensure relevant content for all users.

Supporting facilitation of training and scheduling of courses across the Mexico City center.

Sourcing external content focusing on impact, time commitment, delivery method and cost.

Building and maintaining curriculums that leverage instruction, self-study, games, simulations, and role-play to create a community of practitioners across the enterprise.

Developing measurement tools to evaluate the effectiveness of instruction and learning content.

Helping to design and operationalize the learning strategy for ICC in alignment with the larger global DD&T strategy.

Supporting rotational assignments for Mexico City ICC employees to facilitate career development and continuous learning.

Partnering closely with internal stakeholders, including business leaders, functional peers, embedded DD&T experts, communities of practice, external vendors, and partners.

Bringing new ideas and diverse perspectives to develop actual content and the associated materials to deliver the programs.

Maintaining a project plan (on a bi-weekly basis) for the main activities assigned and the client manager to provide feedback if a course correction is needed.

Required Technical and Professional Expertise

Bachelor's or master's degree in a relevant field, or other relevant work experience is preferred.

5+ years of work experience in learning content that supports the business strategy

Experience with EdCast, PluralSight is highly recommended.

Hands-on experience with Sourcing, identifying, and maintaining external vendors focused on knowledge of the business impact, costs, and time commitment.

Previous experience with development of soft & hard skills measurement tools

Strong training/mentor/leadership skills.

Outstanding communication skills in Spanish and English, both written and verbal.

Ability to reach audiences of all levels of a large global organization.

Preferred Technical and Professional Expertise

Experience in Pharmaceutical industry / IT Industry

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

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Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

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About IBMFor more than a century IBM has been dedicated to every client's success and to creating innovations that matter for the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.