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IBM Business Analyst - ADM in Mexico City, Mexico

Introduction

Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.

Your Role and Responsibilities

Soporte técnico/funcional.

  • Acuerdo y cumplimiento de acuerdos de nivel de servicio y entregables.

  • Capacidad para motivar y dirigir miembros de equipos multidisciplinarios.

  • Fuerte comprensión y compromiso con las metas y objetivos de la organización.

  • Habilidades excepcionales interpersonales de comunicación y de escucha.

  • Habilidades y experiencia avanzada en documentación y capacitación.

  • Capacidad para captar y presentar ideas en lenguaje no técnico frente a usuarios finales.

  • Conocimiento y experiencia en metodología agiles.

  • Gran atención a los detalles, y orientación excepcional al usuario final.

  • Habilidades comprobadas de analisis y resolución de problemas.

  • Capacidad de priorizar y ejecutar tareas de manera eficaz en un entorno de alta presión.

  • Experiencia trabajando en un entorno colaborativo orientado a equipos.

  • Capacidad para realizar investigaciones según sea necesario.

Required Technical and Professional Expertise

Técnicas:

Mentalidad analítica

Metodología agiles SCRUM/SAFe y SDLC

ITIL: Gestión de Incidencias, Problemas, Cambios y Solicitudes de Servicio.

DevOps

Idioma:

English: Intermedio avanzado (Escrito y Oral)

Comportamientos:

Analítico, creativo y con curiosidad intelectual.

Optimista, con pensamiento creativo. Realista

Fuerte orientación al cliente y al trabajo en equipo. Comunicación efectiva y escucha activa. Transparencia. Sentido de pertenencia. Compromiso.

Proactividad; Tomador de desiciones.

Educación: Ingeniero o estudiante avanzado de Sistemas, Telecomunicaciones o carreras afines.

Preferred Technical and Professional Expertise

PMI, Metodologías Agiles. Base de Datos, Sistemas Operativos de base y Herramientas de desarrollo.

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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