IBM SuccessFactors Senior Employee Central Consultant in Markham, Canada

Job Description

IBM Global Business Services: Join a Leader. Consult with us.

IBM Global Business Services helps top-tier clients solve their most complex business and technical issues. As a SuccessFactors Senior Employee Central Consultant, you will deliver innovative business consulting, business process design, systems integration, and application design and management to leading sector organizations in 17 industries worldwide. With access to resources that only a global leader can provide, you will learn valuable skills, gain access to a vast and diverse network of talented professionals, and enjoy unparalleled career, training, and educational opportunities.

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The SuccessFactors Senior Employee Central Consultant is responsible for successful delivery of SuccessFactors BizX Suite. This includes implementation, upgrade, and/or extension of SuccessFactors BizX applications.

The consultant will configure SuccessFactors, as well as assist clients in the selection, implementation planning, fit analysis, testing, rollout and post-implementation support of SuccessFactors HR applications. A consultant in this area will also be responsible for understanding and developing business process requirements with a client that utilize SuccessFactors to support business needs. The consultant will also be involved in improving operational metrics, business case development & performance measurement. He/she will provide functional knowledge & manage client relationships within context of individual role. He/she will act as a mentor and counsel junior team members.

This role assists clients in the selection, implementation, and production support of application packaged solutions. They use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment in order to achieve client expected business results.


Required Technical and Professional Expertise

  • Bachelor’s Degree or higher

  • SuccessFactors Mastery training in Employee Central

  • Strong expertise in Position Management, Personal Time Off and Employee Integration Center

  • Readiness to travel Up to 4 days a week (based on project requirements)

  • Experience in Human Resource (HR) business process design and development, running workshops and gathering requirements

  • At least two end-to-end SuccessFactors implementations

  • Deep SuccessFactors administration and provisioning expertise

  • Proficient knowledge of XML

  • Demonstrated leadership in professional setting

  • Self-starter that is capable of working effectively as part of a team; in-person and remotely

  • Strong consulting skills, including analytical thinking, problem solving, and superior communication, presentation, and interpersonal skills

Preferred Tech and Prof Experience

  • Experience implementing SuccessFactors Employee Central with Benefits Administration

  • Training in other modules of SuccessFactors

  • Previous employment in a Human Resources-related capacity; functional roles in Payroll and Compensation are a strong plus

  • Previous implementation experience with SAP HCM, or other established on-Premise or on-demand Talent Management solutions (i.e. Taleo, Workday, ADP, Peoplesoft, Oracle, SAP, Kronos, etc).

  • Previous SAP HCM Payroll implementation experience

  • Knowledge of and understanding of the integration between SAP and SuccessFactors

  • Bilingual in English and French

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.