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IBM Senior Salesforce Developer in LONDON, United Kingdom


IBM believes in progress — that the application of intelligence, reason and science can improve business, society and the human condition. We strive to put the client first, share expertise, and restlessly reinvent to build innovative solutions for our customers. We embrace diversity and value what individuals add to our culture. Our global teams solution complex problems through teamwork, invention, and iteration to create original ideas that drive technology and society forward.

We are looking for the right person to join our cross-functional agile software development team. As an Agile delivery organization, our mission is to deliver best-in-class systems and tools that differentiate us from our competitors and help our Business Partners win in the marketplace. Our future is on the cloud, with Artificial Intelligence adding real, transformational value.

Our team incorporates Design Thinking and cutting-edge technologies and practices to design and build signature experiences that make people’s lives easier. We operate in an open and flat organisation where everyone’s ideas are valued and we’re able to learn from each other and share successes.

Your Role and Responsibilities

The Challenge

IBM has embarked on a major internal sales transformation program, to rethink its sales processes for its sellers, sales managers, and channel partners.

As a Senior Salesforce Developer, you will be integral to this transformation. You will develop exciting solutions that change the way IBMers, IBM clients, and IBM business partners work. You'll work in a collaborative, welcoming environment where new ideas drive technological transformation. We work in small, cross-functional teams with big goals, so you will need to be adaptive and adept at clear communication. We strive to produce scalable solutions, and you will need to be familiar with how complex platforms and integrations underpin business operations for a large enterprise.

Your Role and Responsibilities include:

  • Design, develop, test and implement solutions in a Salesforce CRM / PRM environment

  • Use design thinking methods to understand personas and develop great user experiences

  • Partner with other Salesforce teams across tribes and squads using modern collaboration tools in a highly responsive environment

  • Be adaptive to ambiguity and willing to change in a fast-paced environment

  • Comfortable with multi-tasking and working as part of a global team, as well as working independently and taking ownership of tasks

Required Professional and Technical Expertise:

  • Solid experience with demonstrated track record of success

  • Proven experience in designing custom, end-user solutions

  • Proven experience in designing and deploying custom and extended objects

  • Experience of DevOps, setting up and running infrastructure, and CI/CD pipeline deployment within a Salesforce environment using standard Salesforce tools

  • Experience of building API based integrations between Salesforce and other Enterprise systems

  • Experience with Design Thinking and Test Automation methods

  • Acquired practical knowledge in agile methods

  • Ability to communicate effectively and professionally with internal and external clients

  • Must be capable of responding to a fast-paced environment and able to work multiple projects simultaneously

  • Salesforce Certified Developer

Preferred Professional and Technical Expertise:

  • Effective at leading implementation and adoption of Sales and Support methodologies within the Salesforce CRM environment

  • Solid understanding of the implementation and adoption of Communities

  • High degree of CRM strategy skills

  • Experience with integrating CRM with business systems


Required Technical and Professional Expertise

As per job description

Preferred Technical and Professional Expertise

As per job description

About Business Unit

We are a part of IBMs global Chief Information Office responsible for building applications and solving problems for IBM's 210,000 Business Partners and the IBMers who support them.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.