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IBM Digital Commerce Consultant in London, United Kingdom


At IBM, our Project Managers excel by leading and coordinating a project team's overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities

Digital Commerce Consultant

We are IBM iX. We work at the intersection of strategy, creativity, and technology to help our clients digitally reinvent their businesses. We are dedicated to creating transformative ideas that get our clients to the future first. The IBM iX team is currently seeking a Digital Commerce Consultant to join our world class commerce practice.

As a Digital Commerce Consultant, we expect you to

  • Provide Digital Commerce thought leadership for our clients, implementing commerce platforms that deliver real value

  • Lead discovery workshops for commerce platform implementations, using SAP Commerce, Salesforce Commerce Cloud, CommerceTools and more

  • Demonstrate a strong ability to learn new information and systems quickly

  • Work successfully in diverse organisations and develop relationships with customers and colleagues

  • Collaborate with development and creative design team members to develop and analyse user stories, transform them into implementable components, and deliver inspirational new features to our clients

  • Support the sales cycle to win new Digital Commerce projects

  • Contribute a leading perspective on emerging commerce technologies

We would like you to have a solid Commerce or Marketing background, ideally in a consulting environment. You will need the following:

  • Proven experience delivering full lifecycle, production-scale implementations on at least one of the following commerce platforms:

o SAP Commerce Cloud

o Salesforce Commerce Cloud (Demandware or CloudCraze)

o HCL Commerce

o CommerceTools

o Oracle ATG

o Elastic Path

o Magento

  • Experience in agile development and creative projects to produce unique customer experiences.

  • Project Management / Business Analysis skills with a proven record of delivering within time and budget

  • Excellent communication and interpersonal skills at a range of levels

  • Strong e-commerce expertise within one of the following industries: Retail, Consumer Products, Industrial Products, Manufacturing, Oil & Gas, Travel & Transport, Comms & Media, Automotive

  • English: Fluent

Required Technical and Professional Expertise

BA Commerce Experience

Requirements gathering

User interviews

Business rules mapping

User story creation

Preferred Technical and Professional Expertise

'Automotive experience

SAP Commerce

Experience Orchestrator

Service design

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.