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IBM Payroll Team Leader in Krakow, Poland


As a Payroll Team Leader you will lead an international payroll team, responsible for salaries of employees in multiple countries.

Your Role and Responsibilities

Scope of responsibilities in payroll area for the respective pod (team):

  • Oversee the payroll cycle,

  • Manage daily workload and team task allocation, particularly critical during payroll cycle

  • Ensure that all payroll required activities are completed on time leading to a timely payroll payment - based on the payroll checklist

  • Proactive anticipation and identification of payroll cycle issues/showstoppers

  • Provide process SME support to team members to help handle payroll issues and their queries

  • Prepare monthly checklist and manage update of checklist during the payroll cycle

  • Intra month tracking of SL/KPI shortfalls

  • Act as Point of Contact for APAC Payroll Team for the respective pod and handle escalations in accordance with escalation matrix

  • Contribute to new project definition by providing consultative input in subject matter expertise area

  • Ensure team is trained on all process changes

  • Participate in recruitment process for the payroll team member i.e. Interview candidates

  • Manage team's availability - holiday coverage, sickness back-up, payroll payment coverage etc.

  • Provide feedback and appraisal to the team


  • Ensure IBM requirements compliance and audit readiness

  • Approve vacation, overtime and time in lieu for the team

  • Approve timesheets for the team

  • Ensure team's time is claimed accurately and timely

What we offer you:

  • Extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)

  • An induction training that will allow you to smoothly transition into your new role - you will receive training from your colleagues to help you land in your job and you'll also act as a trainer for assigned trainer-delivered, workshadow or recurring courses

  • Learning: the opportunity to learn and grow your expertise taking part in trainingsand language courses - global communication: want to improve your language skills? We will invest in you!

  • Flexibility: employee development matters to us, that's why every vacancy is open for internal recruitment

  • Diversity: different nationalities united in one team

  • Teamwork: no one is left behind! You will back-up team members when the circumstances require extra support. We are a connected team that flows.

  • Innovation: we keep the knowledge of processes and country specific information up to date by attending recurring courses or any other training activities as well as using existing documentation. Do you have any ideas for improvements? We want to hear them!

Required Technical and Professional Expertise


  • Previous strong experience in Payroll operations (at least 2 years)

  • Previous experience in operational team leading (at least 1 year)

  • High interpersonal and communication skills (ability to present complex issues or concepts in a clear and structured way, ability to influence the audience)

  • Excellent analytical skills - ability to process large amount of data from miscellaneous sources to support well informed decision

  • Outstanding work organization, prioritization and ability to work under high time pressure to deliver to tight deadlines

  • Ability to oversee, manage and motivate team for the achievement of defined goals

  • Fluent command of English

  • Ability to generate process improvement ideas

  • Ability to cope with different situations, different requirements, uncertainty and pressure of time

  • Good knowledge and practice in using MS Office, in particular MS Excel

  • Accuracy and attention to details

  • Attitude to view problems as issues to be solved rather than obstacles

  • Strong work ethic (integrity, open mind, quality of work

Preferred Technical and Professional Expertise



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