As Payroll Specialist, depending on the specifics of the assigned countries, you will be
● Executing end to end payroll processing and any additional payroll processes for smaller
entities in big countries or
● Supporting end to end payroll processing and any additional payroll processes for big
entities or big countries
● As well as the corresponding customer service
Your role will include close collaboration with the customer, payroll stakeholders and third party
People successful in this role demonstrate the solid payroll knowledge, ability to perform the
tasks in compliance with existing procedures, strong customer focus, excellent communication
skills as well as proactiveness.
Your Role and Responsibilities
What makes IBM BTO unique:
global communication: want to improve your language skills? We will invest in you!
flexibility: employee development matters to us, that's why every vacancy is open for internal recruitment
diversity: different nationalities united in one team
initiative: have ideas for improvements? We want to hear them!
Scope of duties:
Deliver the highest quality of service in payroll operations by executing all activities in compliance with existing procedures, legal regulations and customer requirements
Ensure the timeliness and accuracy of end to end payroll processing
Partner with the customer's stakeholders to resolve any issues related to payroll inputs
Carry out the validation of payroll transactions and collaborate with payroll stakeholders to resolve any issues
Process payroll payments in the bank system including any controls and initiate the treasury release
Monitor the status of payroll payments and handle the rejections
Support year end processes or any other country specific processes not related to monthly payroll runs
Payroll Customer Service:
Actively take part in any activities focused on continuous improvement of customer service
Execute all activities in compliance with existing procedures
Ensure helpdesk scenarios are up to date
Keep the knowledge of processes and country specific information up to date by attending recurring courses or any other training activities as well as using existing documentation
Act as back-up for team members and/or additional functions as assigned by supervisor
We guarantee you:
the opportunity to participate in training and language courses
an extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
an induction training that will allow you to smoothly transition into your new role
Required Technical and Professional Expertise
Fluent command of English that enables clear and concise communication
Previous experience in HR or finance operations (2-3 years on independent position, payroll preferred)
Curiosity and need to understand both the details and the context
Quick learner with a desire for continuous improvement
Sense of ownership of assigned tasks
Good command of other local language that allows for fluent payroll related communication
Excellent organization and management of own work
Ability to coordinate the execution of payroll cycle
Accuracy and attention to details
Ability to cope with different situations, different requirements, uncertainty and pressure of time
Attitude to view problems as issues to be solved rather than obstacles
Good knowledge and practice in using MS Office
Preferred Technical and Professional Expertise
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBMWhat matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementIBM wants you to bring your whole self to work and for you, this might mean the ability to work flexibly. If you are interested in a flexible working pattern please talk to our recruitment team to find out if this is possible in the current working enviroment.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.