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IBM Operations Production Analyst: Mainframe Scheduling in KATOWICE, Poland

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Currently, we are looking for Operations Production Analyst for Mainframe Scheduling. As the Operations Production, you will be responsible for the life cycle and every aspect of software maintenance of the scheduling tools used for the customer, including their upgrades and customization. You will have the possibility to directly impact the software evolution and direction together with the customer.

Maintenance and upgrades of the following tools:

  • BMC: Control/M

  • CA: Solve

  • IBM: TSA

Responsibilities:

  • Administration, maintenance, and upgrades of the software

  • Analysis of the performance and issues related to software

  • Optimization of the software to best fulfil the client's requirements

  • Root cause analysis of all issues related to the software

  • Work towards incident prevention

Additional benefits:

  • Internal and external trainings and certifications

  • Upskilling programs, wide possibilities of skills’ development

  • Multisport card

  • Private medical package (Medicover) and insurance package

  • Fresh fruits in the office

  • Cinema, ski, and mountain trips for IBMers

  • Holiday camps for children

  • Discounts for IBMers (for a wide range of services/products)

  • Social Fund benefits

Required Technical and Professional Expertise

  • Expert knowledge of the following tools:

  • BMC: Control/M

  • CA: Solve

  • IBM: TSA

  • Knowledge of schedule modification

  • Strong technical culture

  • Ability to prepare informative notification for customer

  • Ability to work and coordinate different areas of support - application support, system engineers

  • Preparation of various reports related to supported software

  • Excellent written and spoken English

Preferred Technical and Professional Expertise

  • Good verbal and written French communication skills

  • Knowledge of the ASM programming languages

  • Knowledge of REXX and CLIST scripting languages

  • Technical knowledge of CTM & RACF

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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