We build phenomenal products that our customers rely on so it's important they are running at their best. As a Systems Management Specialist, you will work with the latest software to keep moving business forward. Whether it's our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.
Your Role and Responsibilities
Currently, we are looking for a talented IT Specialist to join the Business Applications Support (BAS) Team in Katowice. Our Team provides cross-platform (Linux/Unix/AIX, Windows) and cross-technology support. We are providing Level 2 & level 3 of support during regular office hours and on-call.
This job ad is for IBM CIC in Katowice, but work can be done remotely from any place in Poland.
Perform technical and software operations for maintenance
Administration, management, and operation of customer-specific business applications in Production and Pre-production environments
Manage technical incidents (diagnosis and processing) keeping record in Incident monitoring tool according to Middleware scope of work
Perform planned technical operations
Maintain and update instructions and operating procedures
Internal and external trainings and certifications
Upskilling programs, wide possibilities of skills' development
Private medical package (Medicover) and insurance package
Fresh fruits in the office
Cinema, ski and mountain trips for IBMers
Holiday camps for children
Discounts for IBMers (for a wide range of services/products)
Social Fund benefits
Required Technical and Professional Expertise
At least 2+ year relevant IT experience
Experience with application exploitation, Unix / Linux / Windows system support
Technical troubleshooting management ability
Good understanding of IT processes and good practices characteristic for large IT corporation (ITIL knowledge/training/certificate is a plus)
Client Facing role experience
English communication skills
Preferred Technical and Professional Expertise
Knowledge of Kubernetes
Knowledge of any scripting and programming language is highly appreciated
Experience with application maintenance
About Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
Your Life @ IBMWhat matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.