We build phenomenal products that our customers rely on so it’s important they are running at their best. As a Systems Management Specialist, you will work with the latest software to keep moving business forward. Whether it’s our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.
Your Role and Responsibilities
As an Infrastructure Architect, you are responsible for interaction with Clients, Understand the Clients Requirement, check feasibility of requirements, prepare the SOP document and delivery of the customer requirement on time.
Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation.
If you thrive in a dynamic, reciprocal workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
Develop strategic relationships with our customers to become a trusted adviser for Red Hat's offerings and solutions
Provide presales technical support to our Telco Sales team
Support evaluations of our offerings and technical proofs of concepts
Respond to customer and partner inquiries, including requests for proposal (RFPs) and requests for information (RFIs)
Lead discussions on technical requirements and resolve gaps with Product Managers and System Engineers to ensure customer features/roadmap commitments can be met, during pre-sales engagements.
Participate in technical discussions with Customer and 3rd parties to define E2E solution required by customers.
Guide and review technical offer deliverables: SoW, SoC/Point by point Responses, BoQs.
Drive and document overall deal solution strategy (product and services), interface with Engineering & Services to drive optimal scoping & cost structure to ensure competitivity and future up-sells.
Support the sales team in bid defense planning and lead NSW technical presentation to the customer.
Lead PoC/Trial proposals, including definition of trial scope, architecture, use cases and drive necessary management approvals
Required Technical and Professional Expertise
Minimum 10+ years of experience working in the IT infrastructure industry
5+ years of experience with solutions design or implementation from large Unix to Linux, HPC, complex application systems, cloud, multi-data center, and modernizing application environments, as well as multi-product integration
Ability to explain technical concepts to non-technical audiences
Familiarity with enterprise solutions and architectures, including cloud, big data, virtualization, storage, middleware, clustering, and high availability
Ability to work well in a team environment and collaborate with others to provide the best solutions
Record of working with partners, distributors, consultants, and service partners to create solutions propositions around Red Hat's solutions
Expertise in one of the offerings from the Red Hat portfolio
Ability to handle multiple priorities and manage multiple large transactions between multiple organizations
Preferred Technical and Professional Expertise
To ensure that all the data pertaining to the company and its clients is safeguarded against unauthorized or illegal use by implementing various methodologies against those who violate the security rules and regulations
To maintain the availability, integrity, and confidentiality of the information and to maintain its authenticity, control and utility of the relevant data
To support all the necessary procedures related to security approval, accreditation, certification, etc.
To implement a realistic approach during the certification schedule and process
To keep a track of the resolution of vulnerabilities that have been identified on the system and to develop, update, maintain, and implement plan of action subsequently
To ensure compliance with vulnerability and mitigation procedures and to establish and install security fixes at regular intervals
Languages: English, Hindi & Local Language is preferred.
About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.