IBM Jobs
Introduction
Thomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!
Your Role and Responsibilities
IBM's clients are some of the world's leading companies and you will be part of a large-scale
enterprise challenging projects to build and support technical solutions for their needs. You will have
access to the latest education, tools and technology, and a limitless career path with the world's
technology leader. Come to IBM and make a global impact!
We are looking for a talented User Experience (UX) Researcher who is passionate about making a difference in the world through responsible, data-driven innovations.
Based out of the IBM Hursley Design Studio in the UK**, you'll work closely with a largely co-located cross functional project team (including designers, product managers, and
engineers). Your research findings and insights will drive the design and development of user-centered solutions to ensure our products deliver exceptional user experiences.
As a member of a global design org, you will join an established, growing, and impactful team of user researchers responsible for leading and driving user-centered research initiatives.
Rigor, attention to detail, insatiable curiosity, and a willingness to learn will be critical as you work in this rapidly evolving space in the industry.
**Please note, this position involves working onsite at least 3 days per week at our stunning Hursley location near Winchester where you'll benefit from our collaborative design studio culture as well as working in-person with your product team mates.
As a UX Researcher, you will be uncovering often unarticulated user needs and connecting those to business goals. You will define, prioritize, and execute a program of research using a range of qualitative and quantitative methodologies, and communicate actionable insights to stakeholders. You will identify and connect with our target users, becoming their advocate through research, influencing our product design as to provide innovative solutions that best meet their needs. Your insights will inform products used by customers across the world.
Required Technical and Professional Expertise
Several years of experience conducting user research throughout the entire product development lifecycle
Demonstrated success relating generative and evaluative research insights to core business goals
Experience triangulating customer insights from a combination of qualitative, quantitative user research studies and behavioral analytics
Preferred Technical and Professional Expertise
Experience with AI and/or cloud computing technology
Experience working with enterprise software (agile/continuous delivery desired)
Experience managing projects involving cross-functional teams
Bachelor's or Master's degree in Human-Computer Interaction, Psychology, User Experience Research, or a related field. A Ph.D. is a plus.
About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
