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IBM Learning Design Leader in Heredia, Costa Rica

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The Learning & Knowledge (L&K) Studio's Learning Design Leader manages a globally distributed team of learning experience and instructional designers, visual designers, and project managers who design effective learning and performance improvement solutions. They lead and coordinate the team's participation in needs analysis for training solutions; content development; solution design and development (including assessment items, storyboards, materials for delivery, instructor guides, etc.) and continuous maintenance activities. The Learning Design Leader is responsible for ensuring that team members possess the appropriate knowledge and skills to participate in these activities both efficiently and effectively. They stay informed of emerging industry trends/opportunities (e.g., Generative AI's and automation's potential for learning design and development), anticipate their potential impact on the team, and systematically work to integrate innovation into the team's working processes. They manage a substantial portfolio of projects, and work hand-in-hand with L&K's Learning Portfolio Leaders to continuously qualify incoming projects and (re)prioritize work.

Required Technical and Professional Expertise

  • Deep understanding of adult learning theory and applied instructional design * Deep understanding of learning assessment techniques, achieving/measuring training impact * Experience leading end-to-end design, development processes for training materials used in Conferences, Face-to-face courses, connected classrooms, Virtual classrooms as well as Self-studies, Job aids, Learning widgets, etc. * Experience applying IBM standards and brand specifications to learning materials * Experience creating 'teachable' training materials for non-professional instructors * Experienced designing, developing adaptive learning solutions * Familiarity with impacts of Generative AI and Automaton on content and course development processes * Demonstrated success working efficiently, effectively with (senior) Subject Matter Specialists, including leading knowledge elicitation techniques * Experience leading and managing globally dispersed teams and pooled resources * Strong, applied understanding of design thinking * Strong, applied understanding of agile and hybrid (agile + waterfall) project management. Certification preferred. * Experience with high-volume portfolio management, especially intake/plate management, continuous (re)prioritization * Familiarity with Adobe Creative Solutions and leading eLearning development/delivery platforms

Preferred Technical and Professional Expertise

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About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

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Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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