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IBM Manager - Process Subject Matter Expert in Gurgaon, India

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. To lead in this new era of technology and solve some of the most challenging problems.

As an Innovation Practitioner, you are responsible for handling finance clients in different industries and across Finance and Accounts.

Your Role and Responsibilities

  • You will own client engagements / contracts across geographies- Operations support for establishing processes, metrics identifications and reporting

  • You will be responsible for monitoring and managing the successful Transformation and subsequent delivery of the Service Operations Management (SOM) workstream, working with several external clients, to ensure that they are structured appropriately to deliver both direct and indirect business benefits.

  • Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring and leading the team

  • Lead business change management, responsible for delivering multiple organisational change programmes which deliver the transformed operating model for client

  • Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training

  • Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met

Required Technical and Professional Expertise

  • Experience of 12+ years of experience in Finance domain and preferably in a BPO environment

  • Validated skills and experience in handling various aspects of Record to Report

  • Prior Exposure in having implement ERP or oracle tools in F&A environment

  • Ability to exponent and engage multiple customers across the globe and handle critical issues

  • Focus on implementation - essential for delivery as per SLAs/ SOW

Preferred Technical and Professional Expertise

  • A Chartered Accountant or Masters in Business Administration-Finance

  • Proven experience in end to end Record to Report process. In depth process knowledge in central finance reporting, management reporting and reports

  • Ability to influence people internal/external customers, Operations and Finance partners

  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

  • Intuitive individual with an ability to manage change and proven time management

  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

  • Up-to-date technical knowledge by attending educational workshops, reviewing publications

IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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