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IBM Open Source Container Software Contributor in Guadalajara, Mexico


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets, invent, collaborate and not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.

The IBM Global Technology Services remote open source container and configuration management support mission is in the third wave of 'start-up mode'. Join us in what promises to be an incredible journey in helping customers transform their businesses onto open source projects.

IBM's OSS Container & Config Management team is looking for hands-on technical experts with either deep admin and operations experience or open source contribution status in one of eighty projects within the broad categories of Containers, System Management and Platform components.

Your Role and Responsibilities

  • Act as technical resource and point of escalation for team members.

  • Interact with the relevant Open Source Communities on behalf of clients and your interests

  • Engage in identifying and resolving complex problems relating to installation, update, configuration, operations or performance.

  • Present knowledge via articles, blogs and remote training.

Required Technical and Professional Expertise

o 2 -5 years experience submitting problem reports via github to one or more of these (or similar) open source projects: Elasticsearch, Kubernetes, OpenStack, Ceph, Ansible, Debian, Grafana, Prometheus.

o Experience answering questions on a public support forum (community mailing list, web forum or Stack Overflow like forum)


o 4 - 7 years experience Solving complex problems involving one or more of these (or similar) open source projects: Elasticsearch, Kubernetes, OpenStack, Ceph, Ansible, Debian, Grafana, Prometheus.

o Excellent Written and Verbal communication skills

Preferred Technical and Professional Expertise

  • An understanding of what it takes to migrate from proprietary to Open Source platforms

  • Cloud integration experience

  • 1 - 3 years Leadership experience

  • Open Source Database experience (Postgres and/or MongoDB or similar products)

About Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.