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IBM Capacity Manager/Business Analyst in Guadalajara, Mexico


Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.

Your Role and Responsibilities

Position is for a Capacity Manager of a large group of projects.

The Capacity Manager perform different activities like:

1) tactical actions (including hiring, use of contractors) to fill short term demand-supply gaps for client projects / engagements (e.g., filling seats, clearing bench);

2) planning / strategic actions to address longer term skill gaps for client projects / engagements;

3) measurement / analysis of the financial and operational effectiveness of workforce management / planning decisions and actions (including productivity utilization, resource economics) ;

4) apply knowledge of IBM policies and country labor laws to inform workforce decisions and actions.

Required Technical and Professional Expertise

Person must have experienced focused in Capacity Management, specially staffing, demand planning, measurement of operational effectiveness and dealing with multiple stakeholders.

Ideal candidate should have IT backggound and previous experience as Business Analyst focused on planning and startup of projects.

English and ability to work in USA hours is required.

Candidate must be located in Guadalajara and able to work at the IBM Campus (After Covid).

Preferred Technical and Professional Expertise

Additional experience in Project Management and Agile are a plus.

About Business UnitThe IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.