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IBM IBM Cloud Technical leader - Infrastructure as a service (IaaS) in Durham, North Carolina


Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!

Your Role and Responsibilities

As an IBM Cloud Technical leader - IaaS, the candidate will represent IBM as a technical sales consultant to our clients and as a technical sales leader for IBM sales teams.

The successful candidate will provide innovative design solutions leveraging IBM Public cloud's IaaS capabilities such as Bare Metal Servers, Virtual Servers, VMware vCenter, VPC, Power, networking and security capabilities and associated cloud services to meet the complex set of client requirements. We are looking for a passionate, experienced and hands on individual to help us deliver next generation solutions to customers

Job Description and Role

Following is some of the key job responsibilities and role assignments that the Client Technical Professional (CTP) Leader will be asked to perform. This is not an exhaustive lis

  • Works with the IBM sales team to help guide clients through their cloud and cognitive strategy and adoption journey.

  • Works with the IBM geo sales/technical team to help guide clients through adopting and migrating client workloads to IBM Cloud and their cloud journey

  • Deliver pre-sales briefings, solution workshops, product demonstrations, technical education, and support proofs of concept exercises while articulating the business value for our Public Cloud solutions.

  • Understands IBM Cloud's point of view for enterprise capability needs, the completive landscape, market trends, and effectively position IBM's Cloud's unique value proposition.

  • Develop re-usable industry-specific assets, architecture patterns, briefing materials and product demonstrations.

  • Collaborates with other internal IBM teams and stakeholders to drive unmatched customer satisfaction and client adoption

  • Develop, nurture, and maintain deep technical account relationships with client stakeholder and leaders.

  • Develop and maintain a deep understanding of the specific industry characteristics, business challenges, market trends and business processes (i.e., Financial Services, Insurance sector, Telecom, Healthcare or Retail to name a few).

  • Collaborates with IBM sales teams to define, architect, size and deliver the technical aspects and feasibility of proposed client solutions.

  • Understand client workloads and requirements, document gaps in delivering those needs and work with offering to explain the gaps and help prioritize them

  • Perform periodic review of geo pipeline, identify what's working in the field, what is not working in the field and provide recommendations to increase adoption

Understand competitor landscape in each region and how to effectively compete

Required Technical and Professional Expertise

  • Expertise on cloud infrastructure technologies and solutioning (Virtual private cloud, local and global load balancer as a service, object storage, block storage, cloud network connectivity, encryption technologies etc) and related service

  • Experience in solutioning VMWARE implementations (VCF/VCS, NSX, VSAN) and its ecosystem

  • Knowledge in solutioning Power implementations

  • Experience in solutioning Linux and Windows OS systems using Cloud technologies

  • Knowledge of networking protocols and connectivity patterns

  • 5+ years hands-on experience with deploying/migrating workloads to cloud that includes sizing and architectural expertise for on-prem as well as public cloud with ability to optimize cloud sizing using its elasticity and flexibility and at least one successful migration experience from on-prem to cloud environment

  • Hands on experience deploying solutions on Cloud infrastructure. VMWARE and Power is key

  • Experience working with business teams to translate business goals into reliable technical solutions and advising business teams on optimal technological strategies to achieve business results.

  • Exceptional interpersonal skills and a proven track record of building consensus across diverse groups of stakeholders.

  • Tackle challenges with a solutions-oriented, systems thinking approach.

  • Ability to drive progress independently as well as problem solve collaboratively.

  • Flexible and thrive in a dynamic fast-paced environment

Preferred Technical and Professional Expertise

  • Experience working with application workloads and capability needs

  • Industry expertise - FSS, Insurance, Health care, Media etc

  • Infrastructure support experience (Infrastructure management, problem solving, SDLC process, solving real time production system issues etc.)

  • Deep knowledge and experience with Terraform/Ansible/Chef/Puppet and automating infrastructure in a cloud environment

  • Working with DEVOPS teams

  • Implementing infrastructure and application security

  • Kubernetes, OpenShift, Microservices, API's, automation.

  • Cloud based database as a service

About Business UnitDigitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client's data, no matter where it resides, to respond to changing market dynamics.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

This position is eligible for participation in an IBM sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.