Expert demonstrated skill set of OTC processes in scope; Includes review of process/participation in client reviews etc
Strong end to end knowledge on Cash Application, Collections process, Billing and Customer Creations
Lead Special Projects andManage customer expectations
Billing, Re-invoicing and issuance of Credit Notes
Collections Follow ups
Recording of Payments and Cash Application.
AR Invoice Reconciliation and Customer Account Reconciliation
Bad Debt Monitoring and reporting.
At least 3-5 Yrs of relevant work experience in a F&A with good exposure to OTC domain / BPO or any other industry in accounting field
Collections & Disputes handling experience.
Ability to communicate with accuracy and clarity both verbally and written
Working knowledge of ERP environment
Aptitude for understanding and solving problems
Strong work ethics, maturity and leadership qualities
Resilience and Flexibility
Language skill proficiency: Fluent English
Required Technical and Professional Expertise
A Bachelor’s or Master’s degree in commerce discipline
Fluency In Communications Skills (both spoken and written)/ soft skills
The responsibility will be order processing, Credits management, Cash Applications and bank reconciliations and Customer Master
Preferred Tech and Prof Experience
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.