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IBM Client Technical Leader in BURNABY, British Columbia


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Put your technical leadership, architecture and industry expertise to work helping some of Canada’s largest accounts as a Client Technical Leader.

As the Client Technical Leader, you are the senior technical leader on the account(s) you are assigned to, responsible for leading the overall technology strategy and key initiatives to win the key architectural decision points You will develop and maintain proven, trusted client relationships at all levels within the client's organization and be recognized both as the client’s trusted advisor as well as the technical conscience of the IBM team.

The Client Technical Leader will engage in business level conversations with senior executives to help advance the client’s innovation agenda around strategic IBM offerings, technology and platforms- such as Cloud, AI/Cognitive, Analytics, Security, Internet of Things, Blockchain, Design Thinking and digital customer experience.

You will provide technical leadership during the whole sales cycle. As a strategic thinker and business influencer, you will understand the client’s business and technical requirements and represent how the entire IBM portfolio can contribute to the strategic goals of your clients and drive additional business value while expanding IBM’s business. You will be key to helping differentiate IBM’s solutions given the client’s requirements and to remove inhibitors through hands-on demonstration of IBM capabilities.

You will lead and integrate the cross-line of business technical sales effort in pursuit of innovative solution design, addressing client requirements, setting a vision, facilitating presentations, demos and workshops, creating business solutions, and recommending an execution plan (roadmap) and implementation techniques to address the client’s strategy.

Criteria for success include growth of IBM revenue, establishment of client relationships, client satisfaction, client adoption of IBM strategic initiatives, opportunity identification and progression, development of innovative client solutions, and leading the IBM technical sales teams in their territory.

The Client Technical Leader is the technical counterpart to the IBM Client Executive.

Work Location: Preferred Location: BC. Open to All of Western Canada Provinces.

Required Technical and Professional Expertise

  • Experienced in articulating and applying IBM’s POV and capabilities in key strategic areas such as Cloud, AI, Data, Blockchain and Security to address client challenges and business objectives

  • At least 5 years of technical sales experience in a client-facing role (pre-sales, delivery or consulting)

  • At least 3 years of experience in building and maintaining business and technical client relationships with C- level and key decision makers/influencers

  • Experienced in technical strategy, designing, architecting, and implementing solutions

  • Strong executive presence, communications and interpersonal skills.

  • Experienced in leading, facilitating workshops, white board discussions, demos and proof-of-concepts

  • Depth in an industry vertical and its primary business objectives/key performance indicators

  • Demonstrated leadership in engaging IBM’s technical community cross-functionally to progress a key client opportunity.

Preferred Technical and Professional Expertise

  • Consultative skills

  • Design Thinking skills

  • Agile Skills

  • Demonstrated hands-on (applied) technical skills with the latest technologies e.g. Microservices, Docker/Kubernetes , Watson APIs, Analytics, Cloud Security, DevOps.

  • Certified in Architect professions

About Business Unit

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.