At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM's ongoing transformation as a company that continuously innovates and leads the market.
Your Role and Responsibilities
You're right at the intersection of technology, people, and process, helping your clients transform how they adapt to shifts in the market, and more closely align their business strategy and vision.
Business Transformation Consultants are important and key players for our clients. You'll be their guide to developing an understanding of their processes, goals and objectives to define their future state, then help them get there.
You'll help clients understand leading technologies and the impact they can have on traditional business processes. You'll have an opportunity to build a powerful portfolio of interesting and rewarding experiences, taking advantage of opportunities to master new skills, learning about and becoming an expert in our client's industries, and tackle new challenges.
You'll be a key contributor in our Cognitive Process Transformation service area where we specialize in Cognitive Computing and Data Analytics. You will help transform our clients' data into tangible business value by analyzing information, communicating outcomes and collaborating on product development. Work with Best in Class open source and visual tools, along with the most flexible and scalable deployment options. Whether it's investigating patient trends or weather patterns, you will work to solve real world problems for the industries transforming how we live.
Work you could do as an Associate Business Transformation Consultant (Data Analytics):
Develop predictive models and deploy on client technology, integrating into their model monitoring and management processes
Identify opportunities for data and analytics process automation and implement solutions
Incorporate a variety of statistical and machine learning techniques in your projects
Use leading edge and open-source tools such as Python, R, and TensorFlow, combined with IBM tools and our AI application suites
Run or support workshops, meetings and stakeholder interviews
Document requirements from the product owner/business lead
Develop process maps to understand As-Is and To-Be scenarios
Translate client requirements into analytical specifications for the implementation of the IBM solution
Define current and future operational scenarios (processes, models, use cases, plans and solutions) and works with client using an agreed methodology to ensure proper translation of business requirements to solution requirements
Project business value of a solution in client-relevant terms and drive adoption of key performance indicator (KPI) impact with key client stakeholders
Assist with Cloud migration and system application implementation or upgrades
Develop communications tailored to specific audiences
Work in an Agile, collaborative environments
Use IBM's Design Thinking to help solve client's challenges
Analyze data to support conclusions and strategies, and design organization
The IBM Client Innovation Center is an in-bound delivery model where we support our clients from our Buffalo center (aka: we work in a traditional IBM Agile office setting).
Travel is expected and all candidates must be willing and able to travel to meet our client needs across the US. Travel is typically related to knowledge transfer and training at the client site (Monday thru Friday). You are expected to travel approximately 50% of the time.
You must live in, or be willing to relocate to Buffalo, NY 40 Fountain Plaza, Buffalo, NY 14202. This is not a work from home position.
Required Technical and Professional Expertise
Track record of academic success
Strong technical and analytical abilities, a knack for driving impact and growth, and some experience with programming/scripting in a language such as Java or Python.
Basic understanding of statistical programming in a language such as R, Python, or SAS, SPSS, MATLAB.
Basic understanding of Cloud (AWS, Azure, etc.)
Be highly motivated, with clear evidence of drive and significant achievements
Can understand clients' needs and challenges and apply creative and logical approach to identify solutions
Demonstrate exceptional quantitative analysis skills and ability to derive recommendations informed by data and insights
Can work on multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands
Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner
Demonstrate strong interpersonal skills with ability to collaborate and work effectively in an intense team environment, able to build direct working relationships across all levels of the IBM and client teams
Preferred Technical and Professional Expertise
Academic or professional experience implementing conversational AI tools
Academic or professional experience using machine learning and natural language processing libraries
Have a passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
Can translate business requirements into technical solutions as well as generating business case
Demonstrate leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems, which often extend beyond initial scope of responsibility
Have initiative to actively seek new knowledge and improve skills
Had an internship or work experience in corporate setting with demonstrated track record.
Required education/geo requirements: Business Administration / Management, Computer Information Systems (CIS), Management Information Systems (MIS), Information Management, Supply Chain Management, Operations Management, Mathematic/Statistics, Finance, Marketing, Economics, International Business, Industrial Engineer, Mechanical Engineer.
Bilingual and able to speak Spanish proficiently
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBMWhat matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
*Well-being programs to support mental and physical health.
*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
*Select educational reimbursement opportunities.
*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
*Giving and volunteer programs to benefit charitable organizations and local communities.
*Discounts on retail products, services, and experiences.
This position is eligible for participation in an IBM sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change.
We consider qualified applicants with criminal histories, consistent with applicable law.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.