Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!
Your Role and Responsibilities
You will be responsible in technically supporting / leading sales opportunities for Data, analytics and AI solutions, with primary focus on DataOps. You will be covering your local market as well as supporting South East Europe and Central Europe markets, sometimes (infrequently) assisting on important projects in wider Central and Eastern Europe.
You will be in charge of analysing customer requirements, proposing architecture, demonstrating technology or product / solution capabilities, executing Proof of Technology and Proof Of Concept or MVP activities, provide technical coaching to colleagues, Partners and Customer, deliver customer and BP presentations, presenting at industry events, technically drive sales opportunities.
You will be cooperating with CEE IBM Data & AI team. The job may require frequent travel to supported countries (across South East Europe).
We are looking for a senior skill level candidate with University degree in IT, Mathematics/Statistics or related engineering degree with at least 3 years or professional experience in the field of Data&AI technical presales or service delivery, with history of working with large data sets for Enterprise customers. Ideally candidate should posess both data collection and preparation skills (SQL, ETL, DWH/Data Lake, Big Data, Cataloging) as well as ability to build Machine Learning and AI models on top of this data, using industry leading open source and/or proprietary tools.
*This is a multi-country requisition, meaning that the requisition is posted in several countries. If you are working in one of these countries you can apply to that specific country and relocation would not be required. Please note that as this position is approved for internal candidates only, you must be located in a country where the role is posted.
Required Technical and Professional Expertise
Required Core Technical skills
Practical knowledge of data integration solutions, including ETL/ELT software (preferably IBM Information Server / DataStage)
Data governance concepts knowledge
Knowledge of data quality concepts
Data loading with relational database mechanisms (including Db2, Oracle, ... )
Basic knowledge of relational databases
Other valuable technical skills
Data replication concepts
Data preparation for AI
Any IBM Data & AI technology skills (hybrid data management, business intelligence, data science, ... )
Effective English communication.
Ability to discover customer's requirements
Effective communication (including presentation) skills
Ability to work independently and in virtual teams
Preferred Technical and Professional Expertise
5+ years of experience in Data&AI management tools presales or delivery.
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
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