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IBM Awards & Case Studies Program Manager - TBM Council in Brookhaven, Georgia

Introduction

Apptio, an IBM company, is the leading technology spend and value management software provider. Its AI-powered data insights empower leaders to make smarter financial and operational decisions. A pioneer and category leader in Technology Business Management (TBM) and FinOps, Apptio works with thousands of customers, partners, and community members worldwide. Visit www.apptio.com.

The TBM Council is seeking a Program Manager, Awards & Case Studies, for an expanding team managing our Technology Business Management (TBM) community.

With over 15,000 members and scaling fast, the TBM Council is a non-profit open ecosystem underwritten by IBM. The Council staff are full-time employees of IBM who manage all aspects of the foundation's operations, strategy, membership, events, certification, and standards, working in partnership with the TBMC board and

community members.

Reporting to either the Marketing Leader or the Director of Operations & Community, this manager will focus on the planning, execution, and promotion of TBM Council's awards programs. In addition, this role manages the identification, creation, and publication of award winners and other user case studies and testimonials. You will partner closely with all functions of the Council staff and teams, practitioners, and leaders across the TBM community, as well as IBM. The ideal candidate brings strong experience and expertise across project and program management, customer success, and marketing communications.

Your Role and Responsibilities

  • Develop TBM Council's global awards program strategy with Council leadership and cross-functional partners

  • Create and manage an awards calendar with all award details, including entry deadlines, judging, and event dates, and post-award PR and social media

  • Develop, implement, and oversee a cohesive award entry submission process for multiple award categories

  • Lead educational, alignment, and inspirational sessions and content to build and maintain award submission excellence

  • Manage the awards budget, including the cost of designing and ordering physical awards for winners

  • Leverage publicity opportunities with the PR team, promoting TBM Council award achievements

  • Strategize with marketing and other Council members and partners to standardize entry submissions

  • Secure jury seats and thought-leadership opportunities for TBM Council board members, executives, and senior practitioners

  • Ensure a fair, equitable, and consistent judging process

  • Serve as main point of contact for all award winners, including gathering information for awards ceremony, meet and greet during conference

  • Create and manage email communications and integrated marketing for the awards, including entrant emails, newsletters and event invitations

  • Develop content for key email campaigns ensuring key messages are consistent with brand tone

  • Draft winner testimonials, case studies and/or press releases and manage review and approval process

  • Leverage winner case studies across an integrated marketing program

  • Edit and proofread written pieces before publication

Required Technical and Professional Expertise

  • Excellent organizational, problem-solving, and project management skills

  • Strong written, presentational, and oral communications

  • Customer service and community-first mindset

  • Ability to work independently, exercise judgment and meet time-sensitive goals

Preferred Technical and Professional Expertise

  • Self-directed and detail-oriented with a collaborative and professional team spirit to contribute to a collegial, team-oriented environment

  • 2-5 years' relevant experience, ideally in a fast-paced environment, background with a technology company or a technical community is ideal

  • Ideally, an understanding of the TBM model and discipline and experience working with both leaders and practitioners of TBM

  • Knowledge of FinOps, SAFe and other related disciplines is an advantage

  • Experience working with an open source or other industry community and ability to build engagement and scale with a community

  • Strong analytical and data-driven mindset

  • Team player able to work with virtual and global cross-functional teams

  • Ability to travel up to 10%, including potential international travel

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

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About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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