In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent essential to their growth.
The Talent Acquisition Optimization (TAO) group is part of IBM Talent & Transformation. We are a globally recognized partner in recruitment, talent acquisition consulting and employment branding solutions that transform the way businesses acquire talent in a highly competitive marketplace. For more than 30 years we have leveraged our considerable expertise in global talent acquisition and business process improvement to redesign how skills are identified and recruited for our clients, and deliver exceptional talent acquisition experiences.
Your Role and Responsibilities
Working in our Talent Care Center, the Talent Care Advisor & Recruitment Administrator (TCA/RA) serves as the candidate's concierge throughout the hiring process and partners closely with hiring managers, recruitment team members and third-party vendors to ensure that all candidates have been processed accurately and expediently. The TCA/RA ensures that candidates are informed and comfortable throughout the recruitment process to drive a positive candidate experience, up until their first day of employment. The TCA/RA manages many administrative tasks involved in the recruitment process such as interview scheduling, logistics, travel arrangements, job posting, offer contract generation, pre-employment checks, on-boarding processes, systems management and reporting. The TCA/RA may extend offers for certain roles and manage any pre-employment check variance resolution required. The TCA/RA is responsible for ensuring that appropriate stakeholders are updated on candidate status and outcomes of the offer/pre-employment checks and on-boarding process.
Act as the point of contact for the candidate for updates, feedback and queries during the recruitment process.
Organizes logistics, scheduling and travel arrangements as needed for interviews with candidates and the interviewing team.
Supports requisition creation/approval process as required.
Posts job adverts on sourcing channels.
Extend offers to candidates for certain roles.
Generates and send out offer letters/packages to candidates, ensuring all required internal approvals are in place.
Initiate required pre-employment checks, including liaison with any third-party vendors.
Resolve any pre-employment check variations with the candidate and any third-party vendors.
Initiate and/or action onboarding activities.
Ensure all parties are updated on candidate offer acceptance and progress through each stage of the background verification and on-boarding process.
Communicate the decision of the candidate to all recruitment support groups
Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account
Keep systems updated and send out status notifications as required.
Required Technical and Professional Expertise
Good working proficiency in computer skills and MS Office
Experience in an administration or customer care environment
Fluency in English & Czech
Preferred Technical and Professional Expertise
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
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It's time to define your career.
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.