IBM Mainframe - Computer Operator - 1st level support in BRNO, Czech Republic

Job Description

Main description of the position : Provide 24x7x365 Multidivisional monitoring of critical

system & applications - Mainframe Platform

Your responsibilities will include:

· Monitoring includes console events and batch monitoring and recovery.

· Monitor IBM Mainframe

· Support application/system issues impacting the SLA of daily batch

· Schedules and online availability in a Mainframe production support

environment.

· Support Priority 1 Ticket Management

· Job scheduling, restarts and temporary overrides

· Document issues and resolution

· Communicate with customers of all levels

· Ability to troubleshoot

· Follow process and guidelines

· Ability to work nights

What we will expect :

· Ability to multi-task in a production and time critical environment

· Able to exchange information and ideas effectively w/customers and

colleagues

· Ability to multitask in a complex environment

· Analytical skills to solve simple to medium complex tasks

· Self-motivated individual that can multitask and adapt to a dynamic work

environment

· Team player

· Good verbal, written and listening skills

As an IBM employee, you will be entitled to the following benefits:

· 5 weeks of paid vacation

· Elaborate education program for each employee - training during the work career, courses are lead by professional lectors; e-learning education; flexible education plan for each job position

· Strong career opportunities

· Access to Hi-tech; MAC@IBM

· Above standard Medical Care

· Discounts in Sports, Culture, Healthcare, Childcare, Finance, Electronics

· Global Travel and Life insurance

· Contribution to the Pension fund

· IBM stock purchase plan

You will have the opportunity to:

· Join our Succeeding@IBM Program - a structured on-boarding and development program

· Become part of our diverse and multinational community and collaborate within global and local teams

· Gain knowledge and develop skills through our world-class trainings

· Benefit from mentoring and coaching

· Balance your work with your life and enjoy a flexible working environment

Please, take in consideration, that should your application be successful, our recruiters will contact you

Required Technical and Professional Expertise

College degree or equivalent work experience.

Ability to multi-task in a production and time critical environment.

Team player; Good verbal, written and listening skills;

Able to exchange information and ideas effectively w/customers and

colleagues;

Analytical skills to solve simple to medium complex tasks;

Self motivated individual that can multitask and adapt to a dynamic work

environment.

Preferred Tech and Prof Experience

Mainframe knowledge

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.